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Vodafone sells its Spain network for €5 billion to telecoms investment company Zegona
Telecoms investment company Zegona is buying Vodafone Spain for €5 billion subject to regulatory approval. 
Operators - Staff Reporter
October 31, 2023
Ofcom consults on removing 2G and 3G from indoor signal boosters
Ofcom is holding a consultation over its plan to overhaul the licensing and configuration regulations governing customer-installed indoor mobile phone boosters.
Operators - Staff Reporter
October 27, 2023
BT Mobile tops Ofcom mobile complaints league for Q3
BT Mobile was the most complained-about mobile operator between April and June, according to Ofcom.
Operators - Staff Reporter
October 19, 2023
Three-Vodafone deal to cost consumers £300 more a year, Unite trade union tells MPs
The Unite trade union has attacked the proposed Vodafone and Three merger saying it is a threat to national security and will cost consumers £300 a year.
Operators - Staff Reporter
October 19, 2023
EE to relaunch as “New EE” with biggest ad campaign since 2012
EE is being relaunched as ‘New EE’ with the biggest marketing campaign since the brand’s launch in 2012. As part of a new raft of services and products, EE has partnered with Apple to launch a new TV streaming service called ‘EE TV.’ The new TV service will offer flexible TV packages accessed from an
Operators - Staff Reporter
October 12, 2023
Virgin Media O2 ploughs ahead with “Farm Of The Future” IoT project
Virgin Media O2 is trialling a rural project to help farmers protect their and other property from theft as well as monitor livestock movements and whether gates are open or closed.
Operators - Staff Reporter
September 21, 2023
EE to offer state-of-the-art Wi-Fi 7 routers to home broadband customers next year
EE plans to upgrade its home broadband service next year with a next-generation home broadband router supporting Qualcomm’s Wi-Fi 7 technology.
Operators - Staff Reporter
September 20, 2023
EE upgrades 5G coverage in UK’s most popular national park
EE has boosted 4G coverage in the southern Lake District following the upgrade of two masts. 
Operators - Staff Reporter
September 19, 2023
Virgin Media O2 3G shut down starts in 2025
Virgin Media O2 will start a phased 3G shutdown in 2025 in line with Government and industry edicts that all networks have to shut down 3G by 2033.
Operators - Staff Reporter
September 7, 2023
Vodafone starts replacing Huawei equipment with OpenRAN tech
Vodafone has started removing legacy Huawei equipment at 2,500 sites across Wales and the South-West in line with Government timelines to remove high-risk vendor technology and replacing it with new OoenRAN tech. Huawei’s links to the Chinese Communist Party British led to it being deemed as unsafe to be used as critical telecom infrastructure by
Operators - Staff Reporter
August 31, 2023
Vodafone’s pop-up South Bank London skyline sculpture is complete rubbish
A Vodafone  pop-up sculpture model of London’s skyline to celebrate being named London’s Best Network by European testing company, NET CHECK is total garbage.
Operators - Staff Reporter
August 24, 2023
eSIM growth requires better customer onboarding says new report
Network operators will need to develop more ways than just QR codes and make it easy to transfer an eSIM from one device to another to maximise the potential of eSIM growth.
Operators - Staff Reporter
August 21, 2023
Three puts another million in the National Databank
Three is doubling to two million the number of gigabytes of data it gives to the Good Things Foundation’s National Databank for onward distribution to people in financial straits to stay connected.
Operators - Staff Reporter
August 16, 2023
Three’s business base up 86 per cent to half a million customers
Three’s business customer base surged by 86 per cent to half a million business customers compared with a year ago and the network now has a total active customer base of more than 10.5 million people, up by 661,000 a year ago.
Operators - Staff Reporter
August 3, 2023
Networks will have to bring back roaming alerts under new Ofcom proposals
UK mobile customers will have to be told about any roaming charges that apply when travelling abroad, under new rules proposed today by Ofcom.
Operators - Staff Reporter
July 20, 2023
Speakers Corner – Telco Mergers: How to Keep Customers Happy and Drive ROI
Successfully bringing together Vodafone and Three customer records and packages will be key for ensuring that billing and services continue as normal for customers says Harry Dougall, CFO and founding partner at Sagacity The Vodafone-Three deal is the latest in a long line of telco Mergers and Acquisitions  including the high-profile Virgin-O2 merger which happened
Operators - Staff Reporter
July 18, 2023
Ofcom to investigate Virgin Media contract cancellation procedures after customer complaints
Ofcom has opened an investigation into Virgin Media following complaints from customers that the company is making it difficult for them to cancel their services. Ofcom said; “Being able to switch provider easily is an important part of a competitive market. Telecoms customers can choose from a wide range of providers, services and packages, and
Operators - Staff Reporter
July 14, 2023
What could the Vodafone Three merger mean for the UK telecoms market?
Vodafone and Three’s deal will create the biggest single mobile network. Hamish White, CEO of telecoms provider Mobilise explains how the merger could affect the UK’s mobile market. While the merger seems to be beneficial, it’s far from approved yet. And it’s a process that could take as long as 18 months, with approval from
Operators - Staff Reporter
July 2, 2023
Glastonbury crowd uploaded 169 terabytes of data through Vodafone’s Worthy Farm network
Vodafone processed around 169 terabytes of data were consumed by the 200,000 Glastonbury Festival crowd last weekend using nine masts. This is double the amount of data used in 2022., Vodafone also handed out 2,500 SIMS to festiva-goers, emergency services, bar operators, charities and Glastonbury’s core operations and accessibility teams. At least 450 gigabytes of
Operators - Staff Reporter
June 30, 2023
Lyca drops O2 and moves to EE
Lyca Mobile has moved from O2 to BT Wholesale giving customers access to EE. The deal will see Lyca’s entire customer base move across to EE following a new agreement with BT Wholesale. which sells MVNO’s airtime on the EE network. Lyca Mobile’s UK customers in the UK customer experience will get future access to
Operators - Staff Reporter
June 27, 2023
Operators pledge to refurbish or recycle all take-backs devices by 2030
A dozen mobile network operators and the GSMA have agreed to new targets to reuse and recycle all mobile devices by 2030.
Operators - Staff Reporter
June 27, 2023
Mobile operators body demands more action into solving ‘digital exclusion’
Around 21 per cent of UK adults only access the internet with a smartphone and 1.5 million UK households now access the internet at home via a mobile, not a broadband connection.
Operators - Staff Reporter
June 19, 2023
German Govt funds €6.4 million project to bring 5G coverage to the country’s rail network
Rail company Deutsche Bahn (DB), Ericsson, O2 Telefónica, and Vantage Towers are collaborating to develop 5G coverage along train tracks in Germany. The project, called Gigabit Innovation Track (GINT), has received € 6.4 million funding from the German government to provide high-speed data and phone connections to train passengers from all rail operations. A test
Operators - Staff Reporter
June 13, 2023
Virgin Media O2 4G coverage boost for Highlands and Islands
Virgin Media O2 is to build or upgrade30 masts in Caithness, Sutherland and Easter Ross, as part of the Shared Rural Network program.
Operators - Staff Reporter
June 8, 2023
Currys adds Vodafone broadband products to its comms range
Currys will now be selling Vodafone broadband in its 300-plus stores in addition to Vodafone’s mobile products.
Operators - Staff Reporter
June 1, 2023
BT launches UK’s first 5G-enabled interactive simulation experience
BT has partnered with interactive immersive learning spaces provider Immersive Interactive to supply business and public sector clients with 5G-enabled simulations of real-world environments in an internal or external room, or mobile unit.
Operators - Staff Reporter
May 26, 2023
BT will shut down Plusnet Mobile to consolidate the EE brand
Bare bones BT Group MVNO Plusnet Mobile is shutting down over the coming months with customers being offered a 30-day SIM for £8 a month to switch to EE. Pusnet’s fixed broadband customers are unaffected. Plusnet Mobile sold just SIM-only plans. It is closing down so that BT’s mobile offerings are all consolidated with EE.
Operators - Staff Reporter
May 24, 2023
Twelfth Sim Local airport store takes off in Vienna
Sim Local, which clams to be the largest seller of SIM cards in the UK travel market, has opened its newest store at Vienna Airport. The store is Sim Local’s 12th, and will provide a choice of local SIM cards from Vienna networks eety, Drei (Three) and Lyca to international travellers and a range of
Operators - Staff Reporter
May 19, 2023
A million people give up broadband as cost-of-living crisis bites
A million people disconnected their broadband in the last year because they couldn’t afford it according to research from charity Citizen’s Advice’s survey of 6,000 adults and 243 respondents who receive Universal Credit.
Operators - Staff Reporter
May 19, 2023
Three has quickest customer call waiting times says Ofcom report
Three has the best customer service average response times of just 47 seconds according to Ofcom’s latest annual customer service report
Operators - Staff Reporter
May 19, 2023
BT Group to cut up to 55,000 jobs by 2030 for a “leaner business with a brighter future”
BT Group will cut up to 55,000 jobs by 2030 to reduce the current 130,000 number of employees to between 75,000 and 90,000. “The end of the 2020’s BT Group will reply on a much smaller workforce and a significantly reduced cost base. New BT Group will be a leaner business with a brighter future”,
Operators - Staff Reporter
May 18, 2023
Talk Talk and CityFibre team up to offer range of Ethernet services to wholesale partners
TalkTalk and CityFibre have agreed a strategic partnership to accelerate their B2B Ethernet offering to wholesale partners.
Operators - Staff Reporter
May 18, 2023
Vodafone Group will slash 11,000 jobs over the next three years as business is ‘rebalanced’
Vodafone Group plans to axe 11,000 jobs over the next three years as new CEO Margherita Della Valle announces a “rebalancing” of the of the global company
Operators - Staff Reporter
May 16, 2023
Wizz Air to sell eSIM Go data packages directly from its app
Hungary airline Wizz Air has partnered with eSIM Go to allow Wizz Air passengers to buy and activate eSIMS to access mobile data services in more than 150 countries
Operators - Staff Reporter
May 15, 2023
Virgin Media O2 added 297,000 mobile connections in Q1
Virgin Media O2 added 297,000 mobile connections during the first three months of the year. This includes connections from wholesale customers such as Sky Mobile.
Operators - Staff Reporter
May 10, 2023
Italian network TIM gets €360 million loan package from European Investment Bank
Money will help expand 5G mobile coverage across Italy by the end of 2025
Operators - Staff Reporter
May 9, 2023
Three Q1 revenue up five per cent but slight rise in monthly contract churn
Three’s revenue Q1 revenue grew by five per cent to £610m, while margin increased by seven per cent to £389m according to figures released today,
Operators - Staff Reporter
May 9, 2023
Networks furious at Virgin Media O2 “misleading and confusing” accusations that customers are overpaying.
Vodafone, Three and BT have accused Virgin Media O2 of confusing customers with “misleading and incorrect information and chasing publicity with sensationalist headlines”.
Operators - Staff Reporter
May 5, 2023
Networks remind new councillors of the need for effective connectivity strategies
Mobile network operators are urging newly-elected local councillors to put digital policy and connectivity strategies high on their agenda as they start their new terms. “We congratulate all newly and re-elected councillors in England’s local elections and are encouraging every councillor to actively support our ongoing campaign to fund and roll out local Digital Champions”
Operators - Staff Reporter
May 5, 2023
Virgin and O2 top Ofcom most-complained-about mobile operator list
BT Mobile, Virgin Mobile and O2 were the most complained-about mobile operators according to Ofcom’s latest report about telecoms and pay-TV providers A Virgin Media O2 spokesperson said:“Our number one priority is serving our customers. We’re investing in every area of our business to create an excellent customer experience, with complaints down across the board
Operators - Staff Reporter
April 27, 2023
Sunday emergency alert could cause havoc with non-phone connected equipment warns IoT expert
“There has been no consideration of the range of non-consumer-connected devices” – Eseye
Operators - Staff Reporter
April 20, 2023
Vodafone and Coventry University to develop new broadcast and media 5G applications
Vodafone and Coventry University have collaborated to expand their 5G Standalone 5GSA Media Innovation Lab in Coventry to develop new 5G use cases around media and broadcast events such as festivals and live content contribution in isolated locations. Vodafone and Coventry University deployed the UK’s first live 5G Standalone (5G SA) network in 2020 to
Operators - Staff Reporter
April 20, 2023
Monster EE rural upgrade now includes Loch Ness 4G coverage
EE has expanded its mobile network to another 1,500 remote communities including Loch Ness in the Scottish Highlands. The upgrades are part of the Shared Rural Network (SRN), a £1 billion joint initiative between mobile network operators and the UK Government to extend 4G connectivity to 95 per cent of the UK’s geography by the
Operators - Staff Reporter
April 19, 2023
Three again tops mobile broadband speed charts
Broadband Genie analysis of 400k speed tests rates three top and O2 bottom
Operators - Staff Reporter
April 18, 2023
Virgin Media O2 accuses other networks of ripping off customers by not switching them to cheaper tariffs after paying for devices.
Virgin Media O2 UK says consumers are being “swindled” by networks charging for phones they have paid for. But Vodafone calls this claim ‘incorrect and misleading’ Virgin Media O2 says UK consumers are spending millions of pounds buying their smartphones twice over”.  “Three of the four UK mobile network operators EE, Vodafone, and Three, are
Operators - Staff Reporter
April 17, 2023
Apple will only use recycled cobalt by 2025
All metals are to be sourced from recycled sources  Apple has pledged to only use recycled cobalt in batteries by 2025 along with recycled rare earth elements in magnets, and recycled tin and gold in circuit boards. Apple currently sources most of its aluminium, rare earth elements, and nearly all tungsten from recycled material. “Our
Operators - Staff Reporter
April 14, 2023
Satellite comms and chip giants sign MoU to hasten launch of sat comms services to smartphones
MediaTek and Inmarsat have pledged to provide two-way satellite communications direct to smartphones, IoT devices and cars,
Operators - Staff Reporter
April 13, 2023
The significant impact eSIMS could have on mobile networks
Other players might replace the operator’s role, taking ownership of the customer relationship says Lifecycle Software CEO Kelvin Chaffer
Operators - Staff Reporter
April 5, 2023
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