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BT Group to Recruit Over 600 Apprentices and Graduates for 2025 Intake
BT Group will recruit more than 600 apprentices and graduates for its September 2025 intake in role such as cybersecurity, software engineering, and customer service. Successful candidates will be based across BT Group’s offices in cities including London, Birmingham, Cardiff, Leeds, Manchester, and Sheffield, among others. This announcement follows BT Group being named the UK’s
Operators - Staff Reporter
February 7, 2025
Virgin Mobile O2 pledges 12,000 refurbished smartphones to charity partners in 2025
Virgin Media O2 will donate 12,000 refurbished smartphones in 2025 to Good Things Foundation and environmental charity Hubbub, its largest device donation program to date. The initiative will provide around 1,000 refurbished smartphones a month people to judged to be in ne a month to charity partners through Hubbub’s Community Calling programme and Good Things
Operators - Staff Reporter
January 30, 2025
Vodafone connects first space video call over AST SpaceMobile BlueBird satellites using standard phone.
Following the success of the first LEO satellite-routed video call using a regular 4G/5G device, Vodafone plans to roll out Europe’s first commercial direct-to-smartphone broadband satellite service in 2025-2026, expanding network coverage to rural and underserved areas across the continent. Operating from low Earth orbit, Vodafone says its satellite service using AST SpaceMobile’s BlueBird satellites
Operators - Staff Reporter
January 29, 2025
Vodafone and Carbon Trust develop app to monitor Co2 emissions from device usage
Vodafone has launched a Carbon Calculator app, a tool designed to help business customers better understand the carbon emissions generated by their mobile phone usage. The app calculates the emissions associated with mobile plans and was developed in partnership with the Carbon Trust. According to Vodafone, by gaining insights into the environmental impact of their
Operators - Staff Reporter
January 28, 2025
EE takes the lead in mobile data performance according to nPerf test app
EE has emerged as the dominant network in key areas of mobile connectivity, according to an analysis by nPerf. The analysis is based on 91,281 tests conducted by users under real-world conditions using the nPerf application, available on both Android and iOS. EE achieved the highest nPerf Score in categories such as latency, video streaming,
Operators - Staff Reporter
January 24, 2025
Lyca Mobile Partners with Revolut to Streamline Payment Capabilities
EE MVNO Lyca Mobile has joined forces with fintech giant Revolut to introduce seamless payment features for its users. This partnership enables customers to enjoy a range of facilities, including automated subscription and bill payments, real-time payment status notifications, and one-click top-ups without the need to enter bank details manually. Revolut, known for its innovative
Operators - Staff Reporter
January 15, 2025
Virgin Media O2 to begin 3G switch-off in Durham in April
Durham will be the first location to lose Virgin Media 3G coverage in the company’s transition toward more reliable 4G and 5G announced in 2023. Vodafone, Three, and EE have already completed the switch-off, with O2 the last mobile network operator left to turn its 3G network off.  The switch-off is expected to have minimal
Operators - Staff Reporter
January 13, 2025
BT Wins Class Action Over Alleged Overcharging of Landline Customers, Avoids £1.3 Billion Payout
BT has successfully defended itself in a class action lawsuit over alleged overcharging of landline customers, avoiding a potential payout of around £1.3 billion in compensation. The Competition Appeal Tribunal (CAT) ruled in BT’s favor after an eight-week trial of a class action brought by Justin Le Patourel, founder of CALL (Collective Action on Landlines).
Operators - Staff Reporter
December 19, 2024
Virgin Media rated leading broadband provider by Opensignal
Virgin Media O2 has been rated the top national broadband provider in the UK by Opensignal. It secured first place in four out of five award categories, based on billions of daily measurements from over 100 million devices assessing mobile and broadband performance globally. Opensignal specialises in measuring and analysing mobile network performance and user
Operators - Staff Reporter
December 15, 2024
Virgin Media O2 launches massive 5,000 sq ft new flagship store at Westfield Stratford City
Move over, EE Experience—there’s a new retail sheriff in town. Virgin Media O2 has launched its new flagship store at Westfield Stratford City, which, at nearly 5,000 square feet, is claimed to be the largest telecoms retail space in the UK. Westfield Stratford City is one of Europe’s busiest retail destinations, drawing 50 million visitors
Operators - Staff Reporter
December 12, 2024
Vodafone and Gigs partner to power UK startups who want to launch mobile comms services
Vodafone has partnered with Gigs, to provide UK startups the ability to launch their own mobile services. The announcement comes less than a week after Vodafone revealed a similar “MVNO In A Box” initiative with eSIM Go. Gigs is a  platform that enables businesses to integrate mobile connectivity into their products and services and offer
Operators - Staff Reporter
December 9, 2024
Vodafone and Three merger gets the go ahead from CMA but with strings attached
The Competition and Markets Authority (CMA) has cleared Vodafone’s historic merger with Three. The deal will be completed in the first half of next year and is conditional on both companies signing binding commitments to invest billions to roll out a combined 5G network across the UK and cap tariffs and offer preset contractual terms
Operators - Staff Reporter
December 5, 2024
Bell Canada exec Claire Gillies to replace Marc Allera as new BT Consumer CEO
Marc Allera will step down as CEO of BT’s Consumer division on March 31 and will be succeeded by Bell VP Claire Gillies, the company has announced. Allera leaves after nine years with the company. From April 1, Gillies will assume the role of CEO and join BT’s Executive Committee. He said: “Over the past
Operators - Staff Reporter
November 27, 2024
CMA expected to OK Vodafone and Three merger as competition fears subside
The proposed merger between Vodafone and Three is nearly a done deal. The Competition and Markets Authority has agreed that a significant network upgrade by the merged company could address competition concerns and allow the merger to proceed. The CMA now states that a legally binding commitment from Vodafone and Three to undertake their proposed
Operators - Staff Reporter
November 5, 2024
Vodafone and Google Extend AI Partnership for 10 Years 
Vodafone and Google have extended their existing partnership by 10 years to bring new services, devices, and TV experiences to Vodafone customers across Europe and Africa, supported by Google Cloud and Google’s Gemini models. Both companies will jointly promote the use of universal industry standards in areas such as online safety, responsible AI development, network
Operators - Staff Reporter
October 8, 2024
Networks must now protect travellers from unexpected roaming charges under new Ofcom law
UK mobile customers will be better protected against unexpected roaming charges while using their phone abroad and at home under new Ofcom rules that have not yet come into force. Following Brexit, UK laws requiring operators to alert customers of roaming charges when they start roaming ceased to apply, although many operators have continued to
Operators - Staff Reporter
October 1, 2024
Vodafone and Three pledge to freeze prices for their MVNO’s if merger is approved by the CMA
Vodafone and Three have pledged to maintain tariffs for their SMARTY and VOXI MVNO customers.at £10 or below for two years from the completion of the proposed merger of the two networks. They say they will also provide a pricing framework that encourages other MVNOs to access their additional network capacity. Upon approval of the
Operators - Staff Reporter
September 30, 2024
Vodafone and Three merger vital to ensure 5G Standalone investment which could save transport sector billions
The UK will miss out on £11bn of infrastructure investment to deliver 5G Standalone to 95 percent of the population by 2030 and 99 percent of the UK population by 2034 unless the Vodafone Three merger goes ahead. So says Vodafone UK’s Chief Network Officer, Andrea Donà, citing findings from research that indicate nationwide 5G
Operators - Staff Reporter
September 27, 2024
Vodafone joins global telecom leaders to form Ericsson API joint venture
Vodafone has joined other major neowkr operators around the world to create a new company with Ercisson  to offer network Application Programming Interfaces (APIs) globally. The venture aims to simplify access to advanced mobile network features, which have traditionally been difficult for developers to integrate across various telecom systems. The deal is expected to close
Operators - Staff Reporter
September 25, 2024
Vodafone and Three merger hopes hit by CMA concerns about it leading to higher prices
Approval for the Vodafone and Three merger is now in doubt as the Competition and Markets Authority (CMA) says it could lead to higher prices for consumers. Although a final decision is not expected until December 7, the CMA says it is now worried that the merger “could lead to millions of customers having to
Operators - Staff Reporter
September 13, 2024
Vodafone ‘Xchange’ no-penalty scheme tempts contract customers to change phones annually
Vodafone is promising contract customers a new phone every year without any early upgrade fees or remaining charges. They must  exchange their existing device for an iPhone 16 or a model from its range of ‘Pristine’ refurbished phones. Under the  Vodafone Xchange scheme customers can choose a phone with 0% APR and customisable upfront costs.
Operators - Staff Reporter
September 11, 2024
O2 disputes Ofcom and Opensignal research claiming it has slow file download speeds
O2 customer experience slower file download speeds over 4G and 5G compared to other networks according to Ofcom’s latest ‘Mobile Matters’ report published today. The research, which is based on crowdsourced data supplied by Opensignal, analysed crowdsourced data collected between October last year and March, and highlights the varying experiences of mobile network users across the country. Ofcom
Operators - Staff Reporter
September 6, 2024
EE upgrades network to standalone 5G in 15 cities
EE has launched a 5G standalone (5GSA) network across 15 UK cities,  which should benefit from faster speeds, better coverage, and improved reliability. Standalone 5G allows networks to operate independently of 4G infrastructure. The network improves performance by using machine learning to manage energy consumption and optimise network reliability. The new system also includes “Network
Operators - Staff Reporter
September 5, 2024
Virgin Media O2 makes a Swift decision on new brand and ad director
Tesco Mobile Chief Customer Officer Rachel Swift has joined Virgin Media O2 as Brand and Advertising Director to lead brand strategy, loyalty, sponsorship and partnerships, and advertising, Her appointment marks a return to O2 where she was brand and creative Director for two years.. She has also held similar positions at John Lewis and Marks
Operators - Staff Reporter
September 3, 2024
£10 Virgin Media O2 plan benefits low-income customers
Virgin Media O2 has introduced a new £10-a-month 10GB mobile plan to help people on low incomes. The 30-day rolling contract, called the O2 Essential Plan, is available to new and existing customers who receive Income-based Employment Support Allowance, Jobseeker’s Allowance, Income Support, Pension Credit, or Universal Credit. EU roaming is included at no extra
Operators - Staff Reporter
August 19, 2024
Three introduces tiered system of contract price increases
Three UK has revised its pricing structure to show annual price increases outlined in “pounds and pence” determined by tiers based on the data allowance of each contract. Each year mobile customers will see the following increases depending on their data allowance. 4GB or less: £1 more a month, 5GB-99GB: £1.25 more a month, 100GB
Operators - Staff Reporter
August 6, 2024
CMA needs another three months to make Vodafone and Three merger decision
The Competition and Markets Authority needs another three months to produce its findings on the proposed Vodafone and Three merger. The original period for the CMA’s report to be prepared and published was September 18. This has now been extended to December 7. Inquiry group chair Stuart McIntosh stated that this was because the Inquiry
Operators - Staff Reporter
August 2, 2024
Ofcom Launches Six-Month Consultancy to Crack Down on International Scam Calls
Regulator calls for evidence on innovative solutions to disrupt UK mobile number spoofing from abroad and mobile messaging scams Phone companies will have to identify andblock calls from abroad under strengthened industry guidance introduced by Ofcom to protect the public from scam calls. Current rules do not require operators to block all calls from abroad
Operators - Staff Reporter
July 30, 2024
Vodafone and Virgin Media O2 Sign Cellnex Tower-Sharing Agreement
Vodafone and Virgin Media O2 have reached a new agreement for Cellnex UK to provide them with tower infrastructure and associated services. Cellnex is a European and UK independent owner and operator of wireless telecoms infrastructure. It manages more than 138,000 sites in 12 European countries, mainly in Spain, France, the United Kingdom, Italy, and
Operators - Staff Reporter
July 29, 2024
Virgin Media O2 confirms its approval of proposed Vodafone and Three merger
Virgin Media O2 supports the merger of Vodafone and Three and said it  would be “a positive step for investment in the UK’s digital infrastructure.” The affiirmatiom was made by Lutz Schüler,CEO of Virgin Media O2 announcing the networks Q2 financial performance.  Virgin Media O2 and Vodafone UK have a new, long-term mobile network sharing
Operators - Staff Reporter
July 26, 2024
BT fined £17.5m for 999 call-handling failures
Ofcom has fined BT £17.5 million for being ill-prepared to respond to a catastrophic failure of its emergency call handling service last summer after network disruption affected 14,000 emergency calls in June 2023 and lasted 10.5 hours  BT connects 999 and 112 calls in the UK and provides relay services for deaf and speech-impaired people.
Operators - Staff Reporter
July 22, 2024
Ofcom clamps down on mid-contract price rise clarity
Customers must be told upfront in pounds and pence about any price rises their provider includes in their contract, under new consumer protection rules announced today by Ofcom. UK phone, broadband, and pay TV companies will no longer be able to include price rises linked to future inflation rates in their contract terms. New Rules
Operators - Staff Reporter
July 19, 2024
EE is top mobile network with Virgin Media O2 best for combined mobile and broadband says GWS after six month test programme
EE provides the best mobile experience by a major operator, according to tests by Global Wireless Solutions. Virgin Media O2 was the top provider when combining mobile and broadband experience, followed by Sky Mobile, EE, Vodafone, and Three. EE performed best in most test categories, including reliability, video streaming, and latency. In terms of throughput,
Operators - Staff Reporter
July 16, 2024
Nokia and Telecom Egypt launch 5G in major cities
Egypt is finally getting 5G, initially in Alexandria, Aswan, Cairo, Giza, and Luxor. Nokia will supply its AirScale equipment to Telecom Egypt’s network deploying Massive MIMO radios, baseband units, and remote radio heads, using the energy-efficient ReefShark System-on-Chip technology. The rollout is scheduled to commence later this year. Telecom Egypt is Egyp’ts main phone c0mpany,
Operators - Staff Reporter
July 15, 2024
Zegona sets up long-term refinance packages to support £4.26bn Vodafone Spain takeover
Zegona is setting up a long-term financing plan with investments from Spanish and international investors after buying Vodafone Spain for £4.26 billion in May. The refinancing will be used to pay off the initial loans taken to buy Vodafone Spain. This refinancing is expected to be completed by July 17, 2024. The new financing includes:
Operators - Staff Reporter
July 12, 2024
Vodafone and Virgin Media O2 sign new rural sharing arrangement
and Virgin Media O2 have entered a long-term network-sharing agreement to enhance rural connectivity  The agreement builds on the existing collaboration between Vodafone UK and Virgin Media O2, including the Shared Rural Network initiative, to deliver quality mobile coverage in hard-to-reach areas across the UK. “With this agreement and our merger with Three, we will
Operators - Staff Reporter
July 5, 2024
Three hopes the shirts will hit the fans
Three Becomes Chelsea Women’s Principal Partner Three is now the Chelsea Women’s football team’s main sponsor, becoming their first women’s-only Principal Partner. Three’s logo will feature on all women’s players’ training kits, matchday warm-up shirts, and travel apparel in the upcoming season. Fans will have the chance to purchase these items starting from the 2025/26
Operators - Staff Reporter
July 4, 2024
Vodafone and VMO2 sharing agreement makes the Vodafone Three merger a done deal
Vodafone and Virgin Media O2 have agreed to extend their network sharing agreement that has been operating for more than a decade. The agreement is subject to the approval of the merger between Vodafone and Three by the Competition and Markets Authority. The agreement will be an irresistible carrot for the Competition and Markets Authority
Operators - Staff Reporter
July 3, 2024
Virgin Media O2 pushes to get more donated devices to people in need
Virgin Media O2 and environmental charity Hubbub are running a PR campaign to urge people to hand in their unwanted phones to the Community Calling scheme so the devices can be redistributed to people in need. Community Calling was established in 2020 in response to the pandemic to provide smartphones to help people who couldn’t
Operators - Staff Reporter
July 1, 2024
Taylor’s tour puts Cardiff fans in a data frenzy
Around 70,000 Taylor Swift fans at the Cardiff concert used up enough data to download more than 700 full-length HD movies, Vodafone reports. More than 3.314 terabytes of data were sent and received during the show. “Swifties recorded such a huge increase in data consumption that they beat Harry Styles and Pink concerts by 1.1TB
Operators - Staff Reporter
June 20, 2024
Three achieves 70% network energy saving with latest Ericsson radio system
Three UK has refreshed part of its network with the latest Ericsson radio equipment that uses machine learning and AI to switch off during low traffic periods and instantly turn back on again As part of an ongoing network modernisation initiative over the last 18 months, Three UK has worked with Ericsson on improving network
Operators - Staff Reporter
June 20, 2024
Vodafone ‘Good Grade’ option saves up to £216 over new
Vodafone has added a ‘Good Grade’ option in its refurbished phone range which claims to offer customers savings of up to £216 over new. Good Grade is described as “excellent working order but some visible signs of use, such as small scratches, dents or marks on the case and screen”. Good Grade devices, include iPhone
Operators - Staff Reporter
June 17, 2024
BT does a hatchet job on proposed Vodafone and Three merger.
BT has torn apart the proposed Vodafone and Three merger in its response to the Competition and Markets Authority investigation into the planned merger and driven a coach and horses through any claim that the deal would be good for consumers. BT claims a merged network would have a disproportionate share of capacity and spectrum
Operators - Staff Reporter
June 13, 2024
BT slapped with £2.8 million Ofcom fine for EE and Plusnet contract info infringements
Ofcom has fined BT £2.8m because subsidiaries EE and Plusnet  did not  provide more than a million customers with clear contract information before they signed up for a new deal. Ofcom said: “The company broke our consumer protection rules designed to ensure telecoms customers get clear, comparable information about the services they are considering buying.”
Operators - Staff Reporter
June 13, 2024
Ex-Virgin Media duo pull off £4.26 billion takeover of Vodafone Spain
Two former Virgin Media executives have masterminded the acquisition of Vodafone Spain for £4.26 billion (€5bn). Zegona, the company set up in 2015 by former Virgin Media executives Eamonn O’Hare (main pic) and Robert Samuelson, has completed its reverse takeover of Vodafone Spain. Zegona was set up with the objective of investing in businesses in
Operators - Staff Reporter
May 31, 2024
Tube 4G and WiFi contributed to closure of Evening Standard print edition
The Evening Standard has blamed 4G coverage on London Underground for one of the reasons the newspaper has axed its daily print edition after 197 years and losses of £87.5 million since 2019. An email to staff from the newspaper’s chair Paul Kanareck on Wednesday said the proliferation of home working, and the availability of
Operators - Staff Reporter
May 30, 2024
BT Wholesale research reveals big 5G and AI selling opportunities for partners
There are significant opportunities for channel partners to sell 5G and Unified Communications as a Service says BT Wholesale’s latest research study of employees, IT decision-makers, and resellers across various industries. The survey was of 250 UK respondents made up of employees, IT decision makers and resellers from accommodation, construction, IT/Comms, manufacturing, professional services, retail,
Operators - Staff Reporter
May 23, 2024
BT hastens mass move away from ‘fragile’ PSTN
BT Group has started moving broadband-only connections off copper to digital landlines over full fibre broadband as part of its goal to switch all customers off the current PSTN by January 2027. BT Consumer has resumed non-voluntary migrations for customers who haven’t used their landline in 12 months and who aren’t classified as vulnerable or
Operators - Staff Reporter
May 20, 2024
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