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Ofcom hails early gains from VodafoneThree £11bn investment pledge
Ofcom has told Keir Starmer and Rache Reeves it is pleased with the results of the VodafoneThree merger.
EE enters wholesale channel with Giacom in distribution partnership
BT-owned mobile network EE is set to enter the UK wholesale channel for the first time through a new partnership with Giacom, marking a strategic shift in how the operator plans to reach business customers.
EE launches refurbished smartphone plans with 40 per cent student discount
EE has added refurbished smartphones on a £31 per month deal to its product range.
Churn expected to rise as consumers rebel against April price rises
Telecoms price rises scheduled for April are up to four times the rate of inflation, according to analysis from Uswitch.
Virgin Media O2 says AI saved customers a collective total of 46 years on the phone last year
Virgin Media O2 says it saved customers the collecctive equivalent of 46 years hanging on the phone, last year. This follows the rollout of AI tools and changes to its customer contact operation.The operator claims it cut 1.45 billion seconds from call…
BT and EE to deliver 23,000 eSIM connections to easyJet European operations
BT has ‘landed’ a mobile connectivity deal with easyJet to provide more than 23,000 connections to the airline’s crew, aircraft and airport operations across Europe. The agreement (pilot scheme?) will see BT deliver around 23,000 mobile connections over EE’s network, covering easyJet’s…
Verizon hit by massive outage across the USA
A software gitch shut down US network Verizon for u to 10 hours leaving customers without service and prompting warnings from authorities about difficulties reaching emergency services.
Ofcom backs spectrum sharing to supercharge mobile and Wi-Fi networks
Mobile networks and broadband providers could share radio spectrum under new proposals from Ofcom.
VodafoneThree repatriates 400 jobs back to the UK from India
VodafoneThree is bringing more than 400 customer service roles back to the UK from India into new contact centre operations in Belfast and Sheffield,
Virgin Media O2 opens new North West HQ in Manchester
Virgin Media O2 has opened a new North West headquarters in central Manchester, relocating staff from its existing Wythenshawe office ahead of that site’s lease expiry in early 2026.