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VodafoneThree repatriates 400 jobs back to the UK from India

VodafoneThree is bringing more than 400 customer service roles back to the UK from India into new contact centre operations in Belfast and Sheffield, 

  • Staff Reporter
  • 18 December 2025
  • Features, Operators

Virgin Media O2 opens new North West HQ in Manchester

Virgin Media O2 has opened a new North West headquarters in central Manchester, relocating staff from its existing Wythenshawe office ahead of that site’s lease expiry in early 2026. 

  • Staff Reporter
  • 17 December 2025
  • News, Operators

Ofcom investigates BT and Three over July service outages

 BT and Three are under investigation by Ofcom following summer outages that disrupted mobile and emergency services connections, Under licence rules. mobile operators must identify and reduce the risks of anything that compromises their network or service.  They must also prevent adverse…

  • Staff Reporter
  • 15 December 2025
  • News, Operators

Labour MP raises Vodafone franchisee dispute in House of Commons

Labour MP Justin Madders has raised concerns in the House of Commons over the treatment of Vodafone franchisees, calling on the Government to consider regulatory measures to address what he described as a significant imbalance of power between franchisors and…

  • Staff Reporter
  • 12 December 2025
  • News, Operators

EE unleashes the magnificent seven

EE says it has become the first major UK broadband provider to make Wi-Fi 7 standard across its entire full fibre portfolio.

  • Staff Reporter
  • 12 December 2025
  • News, Operators

Bitter Vodafone franchisee dispute heads toward trial as mediation fails

An £85 million High Court claim brought by current and former Vodafone UK franchisees is likely to head to trial next year.

  • Staff Reporter
  • 10 December 2025
  • News, Operators

Virgin Media O2 donates 100’s of devices to Gordon Brown’s Multibank charity

Virgin Media O2 has partnered with Gordon Brown’s The Multibank anti-poverty charity to distribute 100’s of refurbished smartphones with free O2 mobile data to people experiencing financial hardship across the UK. The initiative will see devices processed and distributed through The…

  • Staff Reporter
  • 10 December 2025
  • News, Operators

Ofcom confirms lift-off for direct satellite comms to standard UK smartphones

UK smartphones will soon be able to connect at scale directly to satellites for calls, texts followung the regulator’s confirmation it has authorised the use of mobile spectrum for satellite-to-mobile services.   The UK is now expected to become the…

  • Staff Reporter
  • 9 December 2025
  • News, Operators

Three 3G network shuts down for good

Three UK has switched off its final 3G site and  shutdown of its namesake 3G network 22 years after the 03/03/03 launch day.

  • Staff Reporter
  • 8 December 2025
  • News, Operators

Virgin Media fined £23.8m by Ofcom over telecare migration failures

Virgin Media has been hit with a £23.8 million fine by Ofcom after an investigation found it failed to protect vulnerable telecare customers during its programme to migrate landline users from analogue to digital services. The regulator said the company…

  • Staff Reporter
  • 1 December 2025
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