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HA1 1BQ

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iPhone 18 Pro Max drops £499 for trade-in on launch day – Envirofone

The new £1,299 iPhone 18 Pro Max launched today has immediately lost almost £500 of its retail value , according to the latest Envirofone Apple Depreciation Index. 

  • Staff Reporter
  • 18 September 2026
  • News

Telecoms providers get green light to share data in fraud fight

Telecos have been given new guidance to make it easier share customer and network data to identify telephone-enabled fraud.

  • Staff Reporter
  • 18 September 2026
  • Distributors, News

Bamboo Connect ramps up Euro expansion as device volumes hit 220k a year

Bamboo Connect is stepping up its European expansion as the device claims specialist builds capacity to manage larger multi-country programmes for insurers, mobile operators and retailers. 

  • Staff Reporter
  • 16 September 2026
  • News, Technology, Uncategorised

ANALYSIS: iPhone Duo could be written off rather than repaired

ANALYSIS: Repair, insurance and refurbishment specialists have warned Apple’s £2,000 (base cost) Duo could be too expensive to fix and insure, with damaged devices potentially being written off

  • Staff Reporter
  • 10 September 2026
  • Manufacturers, News

Apple tears up the rulebook with £1,999 iPhone Duo foldable

Apple’s first foldable iPhone creates a new super-premium tier as analysts predict its arrival could kick-start a slowing foldable market 

  • Staff Reporter
  • 9 September 2026
  • Distributors, News, Uncategorised

GK Telecom tests rewards platform across 170 universities 

Distributor GK Telecom has developed a rewards platform called PerkNet across 170 UK universities as a test before extending it through its 30,000-strong independent retail network. PerkNet is being deployed during GK Telecom’s 2026 Freshers campaign, which began this week…

  • Staff Reporter
  • 9 September 2026
  • News, Technology

Telco consultancy’s AI agent may pre-empt customer defections

Rochester telecoms technology consultancy Signum International has devloped an AI customer management tool to help providers identify billing problems, savings opportunities and customers at risk of leaving.

  • Staff Reporter
  • 8 September 2026
  • News, Operators

VMO2 launches £3m fund to recirculate 460m old devices

Virgin Media O2 is putting £3 million behind schemes to recover and reuse unwanted devices as new research suggests 460 million digital devices are gathering dust in UK homes and businesses. The operator has launched its Tech Rehome Network Fund…

  • Staff Reporter
  • 8 September 2026
  • News, Operators

O2 claims UK business first with direct-to-device satellite service

O2 Business has launched a direct-to-device satellite service that allows business customers to use messaging, maps and selected apps when they are outside conventional mobile coverage. The direct-to-device service increases claimed UK landmass coverage from 89 per cent to 95…

  • Staff Reporter
  • 7 September 2026
  • News, Operators

EE expands store role with online safety service

EE is offering 36,000 hours of free online safety appointments across its retail estate as it expands the role of stores beyond sales and customer service. 

  • Staff Reporter
  • 3 September 2026
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