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Crimson Lynx Media Ltd
Scottish Provident House
76-80 College Road
London
HA1 1BQ
Virgin Media O2 has introduced a new training programme for contact centre staff in partnership with the Institute of Customer Service.
Virgin Media O2 has unveiled a new ESG strategy that puts device reuse, refurbishment and recycling at the centre of its plans for the UK mobile market.
Vodafone’s mobile contract customer base declined by 127,000 during the year ended March 31.
O2 was the UK’s most complained-about mobile provider in the final quarter of 2025. according to Ofcom generating seven complaints per 100,000 customers during the quarter.
Onecom has collected a hat-trick of awards at the annual Vodafone Partner Awards, including Strategic Partner of the Year, which recognises performance across customer service, sales and commercial delivery.
BT Group will be the official comms partner for UEFA EURO 2028 as the operator launches a new national advertising campaign and updates to its consumer and business product portfolio.
Vodafone is set to take full ownership of VodafoneThree, in a £4.2 billion buyout it says will strengthen its position in the UK market.
BT Group could face fines running into the billions after Ofcom launched an investigation into alleged failures to comply with statutory information requests.
EE has upgraded more than 4,000 sites to reuse its 2.1GHz spectrum to support 5G+ services. A further 5,000 sites are scheduled for upgrades.
Vodafone has rejected allegations made by former franchisees, describing the ongoing £85 million legal battle as a “complex commercial dispute” while insisting the majority of its partners are thriving.