Staff Reporter

Staff Reporter

Smaller providers outshine major networks in customer satisfaction, Ofcom Report Finds

Mobile and broadband customers are finding more to smile about with smaller providers, according to the latest report on Customer Service from Ofcom. The regulator’s annual review of telecoms service quality revealed that companies outside the big four mobile networks—EE, O2, Three, and Vodafone—are scoring impressively on customer satisfaction metrics. Tesco Mobile and giffgaff lead

Telefonica tipped to buy out Liberty Global’s share of Virgin Media O2

Telefónica may make a bid for Liberty Global’s stake in Virgin Media O2 (VMO2), according to reports by Bloomberg and Reuters. VMO2 was formed in 2021 through a £31 billion merger between Virgin Media and O2 UK. The 50:50 joint venture currently serves more than 45 million broadband and mobile customers across the country. Reports claim Telefónica is