BT Mobile, Virgin Mobile and O2 were the most complained-about mobile operators according to Ofcom’s latest report about telecoms and pay-TV providers A Virgin Media O2 spokesperson said:“Our number one priority is serving our customers. We’re investing in every area of our business to create an excellent customer experience, with complaints down across the board

Mobile News Awards Innovative Product finalist Ocushield has been awarded the King’s Award for Enterprise. The company, conceived in a university bedroom, makes eyewear products said to protect from the damaging effects of harmful blue light emitted from smartphone and computer screens. The Award recognises the London-based organisation for its growth and commercial success in

EE has expanded its mobile network to another 1,500 remote communities including Loch Ness in the Scottish Highlands. The upgrades are part of the Shared Rural Network (SRN), a £1 billion joint initiative between mobile network operators and the UK Government to extend 4G connectivity to 95 per cent of the UK’s geography by the

Broadband Genie analysis of 400k speed tests rates three top and O2 bottom

MediaTek and Inmarsat have pledged to provide two-way satellite communications direct to smartphones, IoT devices and cars,

includes £40 million to aid 5G takeup and £8 million to connect remote homes to satellites. Pledge to extend 5G to all populated areas by 2030 and invest £8 million to connect remote homes and businesses via satellite New plans and investments to boost digital connectivity and put the UK at the forefront of future telecom

Other players might replace the operator’s role, taking ownership of the customer relationship says Lifecycle Software CEO Kelvin Chaffer

Ex-Phones marketing chief Scott Hooton has joined online electricals retailer AO Mobile Director as Mobile Director including Mobile Phones Direct. He has been working in the background as an advisor to AO since it acquired Mobile Phones Direct in 2019. He takes over from group services director Paul Dawson who has has been leading mobile

Vodafone UK has a new head of Small, Medium and Enterprise (SM&E) business sales. strategy. She is Claire Harris who has been promoted from the director of regional business and replaces Andrew Stevens who held the position since 2019 and is now Commercial Director, Business at Vodafone. She will be in charge of selling Vodafone’s

Relaunched wifi for 260 Tube stations Vodafone has brought back WiFi on the London Underground after shutting the service down in June 2021. Then it said not enough people were using the service, which was a discretionary add-on and never part of payment plans, when it was launched in 2012. The network now says the

Tesco Mobile has extended its free Home from Home roaming package to the end of 2023 for all its customers travelling in 48 countries across Europe and beyond at no additional cost. Rachel Swift, Tesco Mobile Chief Customer Officer, said: “For the whole of 2023, our customers can continue to tap into their UK allowances for free

  Virgin Media O2 has begun a £2 million three-year strategic partnership with Good Things Foundation, to help disadvantaged people across the UK get online and gain vital digital skills. Earlier this month, Virgin Media O2 announced that it is enabling more people than ever to sign up for its social broadband tariffs, Essential Broadband and Essential Broadband

Man with a van will do door-to-door e-waste collections

Inflationary pressures will squeeze sales of mid-tier phones but sales of 5G flagship devices are expected to hold up

Top tier turnout for mobile industry’s biggest night out

Will sell pristine used iPhones to enterprise sector

Judge says 5G information on government web site is already “clear and consistent”

Swings and roundabouts for gigabit-connected experiment

EE ends a 20-year association as the festival’s network of choice

700 5G smartphone models are now available 

Two Magic tricks claim class-leading camera and video performance 

 Revamped lenses and sensors claimed to offer DSLR image quality

Korean electronics giant emitted 20.1 million tons of Co2 last year 

New lease of life for ethical  MVNO operator which ceased trading four years ago Uplands Mobiles has acquired the name of defunct MVNO The People’s Operator (TPO) which specialised in refurbished mobiles before it crashed in February 2019 and entered administration seven years after its 2012 launch. The People’s Operator was a Three MVNO. It