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EE launches UK-first 5G ‘Fast Lane’ to beat network congestion

EE has launched a commercial 5G network slicing service for consumers and small businesses, promising priority connectivity. 

  • Staff Reporter
  • 20 August 2026
  • News, Operators

New upgrade scheme lets EE Flex Pay customers swap phones while still in contract

An Early Phone Swap service will allow around one million EEcustomers to trade in their handset and upgrade up to 12 months before the end of their device agreement. The scheme is available immediately to eligible customers on EE Flex…

  • Staff Reporter
  • 11 August 2026
  • Uncategorised

EE moves fibre into next phase with 8Gbps broadband

EE has launched consumer broadband with download speeds of up to 8Gbps 

  • Staff Reporter
  • 31 July 2026
  • News, Operators

EE secures mobile leadership as BT posts a steady Q1

EE is the top-performing mobile network, according to BT Group’s Q1 FY27 trading update. 

  • Staff Reporter
  • 23 July 2026
  • News

EE teams up with filmmakers to spotlight organised phone theft

EE has partnered with independent production company Fact Not Fiction Films on a short film highlighting the growing problem of mobile phone theft. The 15-minute drama, A Girl Called Alice, follows a young phone thief operating in London and explores the…

  • Staff Reporter
  • 29 June 2026
  • News, Operators

O2 tops Ofcom Q1 mobile sector complaints table as price rises spark customer fury

O2 was the UK’s most complained-about mobile provider in the final quarter of 2025. according to Ofcom  generating seven complaints per 100,000 customers during the quarter.

  • Staff Reporter
  • 11 May 2026
  • News, Operators

BT faces potential multi-billion pound Ofcom fine over information request probe

BT Group could face fines running into the billions after Ofcom launched an investigation into alleged failures to comply with statutory information requests.

  • Staff Reporter
  • 29 April 2026
  • News, Operators

EE upgrades 4,000 sites to boost 5G+ capacity 

EE has upgraded more than 4,000 sites to reuse its 2.1GHz spectrum to support 5G+ services. A further 5,000 sites are scheduled for upgrades.

  • Staff Reporter
  • 28 April 2026
  • Uncategorised

EE and Samsung launch in-store AI training for consumers

EE and Samsung will  run free AI training sessions at the EE Studio in Westfield White City for consumers showing them how to use artificial intelligence on Samsung smartphones. 

  • Staff Reporter
  • 16 March 2026
  • News, Operators, Uncategorised

O2, Sky Mobile and Three top Ofcom complaints table

O2, Sky Mobile and Three generated the highest levels of customer complaints in the pay-monthly mobile sector in Q3 2025, according to new figures from Ofcom.  EE, Tesco Mobile, Vodafone UK and iD Mobile were among the least complained-about operators while a year-on-year comparison shows complaint volumes across all…

  • Staff Reporter
  • 19 February 2026
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