Smaller providers outshine major networks in customer satisfaction, Ofcom Report Finds

Mobile and broadband customers are finding more to smile about with smaller providers, according to the latest report on Customer Service from Ofcom. The regulator’s annual review of telecoms service quality revealed that companies outside the big four mobile networks—EE, O2, Three, and Vodafone—are scoring impressively on customer satisfaction metrics. Tesco Mobile and giffgaff lead

Vodafone UK and eSIM Go launch ‘MVNO In A Box’ partnership to enable UK businesses to become MVNO’s

Vodafone UK and eSIM Go have partnered to enable UK organisations to become instant MVNO’s without any upfront costs or technical expertise. This solution, described as an ‘MVNO-in-a-box’ allows businesses to seamlessly integrate mobile services into their digital platforms. eSIM Go’s platform already supports over 300 MVNO partners globally, including prominent brands like Western Union,

Gist Mobile utilises Mobilise HERO tech to join the eSIM revolution

Gist Mobile has partnered with eSIM tech provider Mobilise to introduce eSIMs to its mobile application. Founded in 2020, Gist Mobile started as a VoIP provider, offering virtual numbers, voice and SMS features. It is now using Mobilise’s  HERO to introduce eSIMs which allows service providers to offer connectivity services using their existing app in