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Mobile device diagnostics specialist Phonecheck has appointed Blackbelt 360 veteran Harby Garchay as President of its Europe, Middle East and Africa and Asia-Pacific operations.
UK mobile operators and retailers are likely to face renewed margin pressure in 2026 as a global shortage of memory chips drives up handset costs, limits specification upgrades and weakens traditional upgrade incentives.
VodafoneThree is bringing more than 400 customer service roles back to the UK from India into new contact centre operations in Belfast and Sheffield,
Virgin Media O2 has opened a new North West headquarters in central Manchester, relocating staff from its existing Wythenshawe office ahead of that site’s lease expiry in early 2026.
Exertis UK’s drastic restructuring follows several years of weak financial performance, with the business having failed to generate sustainable profits and remaining cash-flow negative before its acquisition from DCC by Aurelius, according to industry sources familiar with the situation. The…
Travel MVNO eSIM platform eROAMING has passed 100,000 users shifting from early-stage growth to a more scalable phase of the business.
BT and Three are under investigation by Ofcom following summer outages that disrupted mobile and emergency services connections, Under licence rules. mobile operators must identify and reduce the risks of anything that compromises their network or service. They must also prevent adverse…
Exertis UK has confirmed proposals to slash its workforce, just weeks after the business was sold to German private equity firm Aurelius. The UK technology distributor has informed staff of plans that could reduce headcount from approximately 1,200 employees to around 130, subject…
Distributor TD SYNNEX has introduced a workshop programm to help businesses understand how how artificial intelligence can be used in practical, and commercially sensible ways, The global IT distributor has launched AI Game Plan as a new part of its Destination AI…
Labour MP Justin Madders has raised concerns in the House of Commons over the treatment of Vodafone franchisees, calling on the Government to consider regulatory measures to address what he described as a significant imbalance of power between franchisors and…