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Telecoms complaints in Q3 up by a third since 2012
Ombudsman Services received over 15,000 complaints in the first nine months of this year, up five per cent from the same period in 2014
Operators
October 21, 2015
EE doubles 4G customer base to 12.6m but operating revenues fall
Q3 figures show 4G customers make up 52pc of EE base, while B2B numbers are up by seven per cent YOY
Operators
October 21, 2015
Vodafone 4G roaming countries hits 71 with eight new additions
Dominican Republic, Georgia, Hungary, Kenya, Morocco, Monaco, Slovakia and UAE added, enabling customers to use their monthly UK allowances overseas.
Operators
October 21, 2015
Vodafone calls on councils to grant access to 1,000 sites in London to boost coverage
Operator wants to install new ultra-fast fibre optic cables plus additional 4G antennas to boost 4G coverage in capital
Operators
October 20, 2015
Exertis crowned Dell Enterprise Distributor of the Year
Award recognises distributor’s success in driving sales of Dell’s enterprise solutions covering server, storage and networking
Distributors
October 20, 2015
EE unveils the world’s first 4G tablet for parents and their children
Android-run Robin available in select stores from Friday before being made widely available from November 2
Operators
October 20, 2015
EE lands best network award in latest P3 performance test
Operator claims title for second year running since. Three was named best for voice.
Operators
October 20, 2015
Three announces plans to boost 4G speeds by 50 per cent
Operator has switched on additional 1800MHz spectrum at sites across Northern England, West Midlands, Scotland and Northern Ireland, with the rest of the UK set to follow
Operators
October 19, 2015
CCS: Homes taking four products from one provider to double in 2016
Analyst house predicts multiplay services will continue to disrupt the market, with companies forced to make new alliances and acquisitions in order to compete
Retailers
October 19, 2015
Tech Data assembles dedicated team to tackle wearables market
Distributor’s three-strong team will work together on partner enablement and programmes designed to drive reseller and retailer sales.
Distributors
October 16, 2015
O2 extends world’s largest digital projection to global rugby fans
Fans from all over the world can now have their messages of support for their team in the Rugby Wold Cup displayed on the roof of The O2
Operators
October 16, 2015
A1 Comms on track for record year following rivals’ collapse
Profits expected to hit £3 million, helped by the demise of Phones 4u, successful iPhone launches and internal system improvements
Retailers
October 15, 2015
Ingram Micro to acquire Docdata for $175m
European provider of order fulfilment, return logistics and online payment services expected to contribute more than $150 million in annual services revenue to Ingram Micro
Distributors
October 15, 2015
Sainsbury’s and Vodafone MVNO to end after strategy fallout
Up to 150,000 customers connected to the Mobile by Sainsbury’s service will be affected by a shut down on January 15 2016. 
Operators
October 14, 2015
Tech Data Mobile brings Spanish manufacturer BQ to UK resellers
Range of smartphones and tablets from Spanish firm on sale in UK and Ireland through Basingstoke-based distributor
Distributors
October 13, 2015
Exclusive: Tech Data Mobile targets network supply deals for handsets
Distributor in talks with all operators in a move it says will increase its relevance with them and vendors
Distributors
October 13, 2015
Currys/PC World launches CPW Click and Collect service
Customers can now order small box items from Currys/PC World online and collect in 22 Carphone stores across London, Hertfordshire and Canterbury as part of trial 
Retailers
October 13, 2015
BT boss says rivals are “crying over spilt milk” on £12.5bn EE deal
Chief executive Patterson admits he is “frustrated” at call for the telecoms provider to be broken up
Operators
October 13, 2015
24 Seven appoints new reseller channel manager
Former Yes Telecom CS exec Vinny Sohanpaul joins roaming SIM provider to oversee reseller sales drive
Dealers
October 13, 2015
MPs set to discuss “NotSpots” in mobile coverage debate
House of Commons will discuss mobile and broadband rollout across UK in three hour debate
Operators
October 12, 2015
AeroMobile inflight mobile service soars onto Air Serbia flights
The service is also available on British Airways, Emirates Airlines and Virgin Atlantic flights
Operators
October 12, 2015
Vodafone rolls out broadband and landline services to 22m premises
Consumer fibre-optic broadband offers speeds of up to 76Mbps, with customers signing up from today receiving a free year-long subscription to Netflix
Operators
October 12, 2015
Redeem launches UAE expansion with Dubai office
Recycler also lays out plans to target retailers, networks and distribution partners as part of further expansion in the Middle East and North Africa
Unified Comms
October 12, 2015
Genuine lays battle plans for a high street ambush
Distributor growing sales team to help penetrate UK’s major companies
Distributors
October 9, 2015
Onecom appoints Simon Yarwood as new FD
He joins from UC provider 4Com and replaces former Vodafone finance chief Richard Schafer, who has been promoted to MD
Dealers
October 9, 2015
Ofcom chief White expresses fears over operator UK mergers and acquisitions
Sharon White has argued that competition, not consolidation, drives investment into the market and delivers lower prices for consumers
Operators
October 8, 2015
Tech Data adds Dell to printer portfolio
Distributor aiming to raise the attach rate of Dell printers to PC or server systems sales
Unified Comms
October 8, 2015
Intercity appoints Charlie Blakemore as non-executive director
BAE Systems director joins unified communications provider to support it in delivering its growth strategy and acquisition plans
Unified Comms
October 8, 2015
O2 reinvests £2.5m after rollout of online scheduling system
RotaGeek has resulted in 6,300 employee hours better spent by improved matching of store staffing to customer demand since launch earlier this year
Operators
October 5, 2015
CMA wants power to review Three/O2 merger
Watchdog claims impact of £10.25 billion deal will only impact UK consumers and has requested for control over transaction
Operators
October 5, 2015
Vodafone launches scheme to boost coverage in rural pubs
Four pubs in Norfolk and Wales will take part in pilot which will see Voda equip 3G Femtocell tech on-site
Operators
October 5, 2015
O2 to continue with Wear The Rose campaign despite England elimination
O2 has rebranded its 377 high street stores with England Rugby’s red rose ahead of the World Cup later this month. The move has seen the ‘O’ in the mobile operator’s logo replaced by a red rose on store fronts. This will be returned to its original state once the tournament finishes on October 31.
Operators
October 5, 2015
O2 renews multi-year MVNO deal with Lycamobile
Operator has been MVNO’s network partner in the UK for the past six years
Operators
October 2, 2015
Vodafone launches Call+ Android service
Customers able to share pictures, contacts, maps and videos in real time with other users, as well as adding a subject line and level of importance pre-call
Operators
October 2, 2015
Samsung Galaxy S6 as popular in B2B as consumer
Tech Data Mobile says B2B sales of Samsung’s flagship range have matched consumer demand for the devices
Distributors
October 1, 2015
Vodafone launches new £50 4G smartphone
The Smart speed 6 comes with 4.5-inch screen display and runs Android Lollipop
Operators
September 30, 2015
Exertis looks to grow revenues by $200m following Asian move
Increased demand for own products has seen IT and mobile distributor expand Shenzhen office and doubled staff count to 30
Distributors
September 30, 2015
Carphone begins selling Sony Xperia Z5 Compact
Smartphone available for free from £33.50 per month, with retailer sealing exclusive white and coral colour variants
Retailers
September 30, 2015
LG unveils “best yet” Google Nexus 5X smartphone
Manufacturer joins Huawei in announcing its third addition to the Nexus family in partnership with Google
Dealers
September 29, 2015
Huawei and Google unveil new Nexus 6P smartphone
New Nexus 6P device, unveiled in San Francisco today (September 29) first smartphone to use Google’s latest operating system, Android 6.0 Marshmallow. 
Dealers
September 29, 2015
Vodafone emerges as challenger to EE in network tests
EE claims 15 out of 19 RootMetrics awards outright or tied for first place for tests in London’s most densely populated areas, but Vodafone picks up seven awards
Operators
September 29, 2015
Tech Data Mobile makes Trackimo GPS available for UK resellers
Trackimo devices use GPS and mobile technology to track luggage, pets, vehicles or other personal items
Distributors
September 29, 2015
Vodafone appoints former Standard Life CEO as non-executive director
David Nish almost doubled the insurance firm’s market capitalisation and joins operator
Operators
September 29, 2015
Olive appoints Wreford Miles as strategic partnerships director
Former O2, WebEx and Cable & Wireless Global manager charged with developing and maintaining alignment with company’s partners
Dealers
September 28, 2015
Daisy achieves Cisco Gold Partner accreditation
Certification will benefit company in a number of ways, including added technical support, productivity tools, online training, marketing resources and sales promotions
Unified Comms
September 28, 2015
Vodafone and Liberty Global end talks over “asset swap”
Operator had been in discussion with Virgin Media parent over exchange of assets since June but Vodafone confirms talks have been “terminated”
Operators
September 28, 2015
Sold Out: All 128GB models and Rose Gold variant of iPhone 6 and 6 Plus snapped up
Flagship store on Regent Street sees shelves of new Rose Gold colour variant and 128GB models sell out in under one hour
Dealers
September 25, 2015
O2 launches business finance options for upgrades
Operator will use platform provided by Equiniti Pancredit for business loan service
Operators
September 24, 2015
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