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Virgin Media O2 ended 2025 with 46.74 million mobile connections, up from 45.70 million a year earlier, as growth in wholesale and IoT offset losses in its consumer base.
The UK’s largest telecoms providers have signed up to a new government-backed consumer charter aimed at shielding mobile and broadband customers from unexpected price rises.
Virgin Media O2 is deploying more AI tools to reduce outages, improve reliability and lower operating costs.
Virgin Media O2 says it saved customers the collecctive equivalent of 46 years hanging on the phone, last year. This follows the rollout of AI tools and changes to its customer contact operation.The operator claims it cut 1.45 billion seconds from call…
Virgin Media O2 has partnered with Gordon Brown’s The Multibank anti-poverty charity to distribute 100’s of refurbished smartphones with free O2 mobile data to people experiencing financial hardship across the UK. The initiative will see devices processed and distributed through The…
Virgin Media O2 is donating 1,000 smartphones via Community Calling to children with Type 1 diabetes, enabling families to access continuous glucose monitoring technology that use mobile connectivity to manage the condition outside the home. The devices are being distributed…
Telecoms providers have signed a Telecommunications Fraud Charter aimed at clamping down on scam calls and protecting victims of fraud.
Virgin Media O2 has signed a multi-year agreement with Starlink’s Direct to Cell division to improve mobile connectivity in remote parts of the UK/. VMO2 is the first operator in the country to use the satellite provider’s low-Earth-orbit (LEO) network…
Virgin Media O2 is urging residents across Scotland to prepare for the next stage of its nationwide 3G switch-off, which begins next week.
Ofcom has raised £39 million for the Treasury from its latest spectrum auction, designed to boost 5G capacity in the UK’s busiest areas.