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EE claims 41 per cent of shoppers use phones to find best deals whilst in-store
The network describes the process as showrooming, with it being most common in 18 to 34-year-olds
Operators - Alex Yau
December 18, 2015
The People’s Operator on track to hit 69,000 subscribers
The charity MVNO has forecasted UK subscription numbers to hit 140,00 by 2016
Operators - Alex Yau
December 18, 2015
Ronan Dunne: ‘Network and Government collaboration crucial’
A blog by O2 CEO discusses how they must work together to reform the Electronic Communications code, make the Mobile Infrastructure Project more effective and build taller masts to provide better service to customers
Operators - Paul Withers
December 17, 2015
EE recalls 1.4m Power Bars following fresh safety concerns
Operator is recalling all Power Bars after reports of two new incidents across different batches of charging solution
Operators - James Pearce
December 16, 2015
Vodafone remains most complained about operator in latest Ofcom figures
Operator saw complaints rise from 0.14 to 0.20 complaints per thousand customers as mobile complaints rose for first time in a year while EE tops fixed line and broadband lists
Operators - James Pearce
December 15, 2015
EU regulations will cause roaming revenues to drop 28pc in 2017
As premiums for international calls, text and data while roaming within the EU are axed, operators set to lose out on billions in revenue
Operators - James Pearce
December 15, 2015
Lyca launches new international money transfer service
The online service allows users to send money overseas to residents in over 50 countries
Operators - Alex Yau
December 14, 2015
Vodafone chasing damages of ‚¬115 million from Dutch network KPN
The network claims KPN abused its dominant market position in the Dutch telecoms market
Operators - Alex Yau
December 10, 2015
Motorola agrees £817 million acquisition of Airwave Solutions
Airwave provides voice and data communication services to over 300 British emergency service agencies
Operators - Alex Yau
December 9, 2015
Vodafone adds 28 destinations to WorldTraveller roaming plan
New destinations include Morocco, Turks & Caicos and Uruguay
Operators - Alex Yau
December 9, 2015
Onecom renews Arup and Skanska deals totalling 10,000 connections
Duo sign up for a further two years, with decision driven by the efficiencies provided by its fleet management solution, CommsManager
Operators - Paul Withers
December 8, 2015
Operators defend RAC criticism over lack of network coverage
Around 4,600 miles of British roads have no network coverage at all
Operators - Alex Yau
December 7, 2015
Vodafone now stocking Microsoft Lumia 950
The handset is available to purchase in either black or white
Operators - Alex Yau
December 7, 2015
EE now stocking Apple Watch
The Apple Watch will be available in 34 EE stores across the country
Operators - Alex Yau
December 4, 2015
Ofcom delays spectrum auction following legal threat from Three and O2
O2 said beginning the auction before a decision is made over its £10.25 billion sale to Hutchison is made could harm competition and increase costs
Operators - Paul Withers
December 3, 2015
Three becomes first network to stock Apple Watch
Apple’s wearable device will be available to purchase from 41 Three stores
Operators - Alex Yau
December 2, 2015
Ofcom launches WiFi checker for improved broadband
Free app enables consumers and businesses to assess the quality of their broadband connection, offering help to enable them to get the best from it
Operators - Paul Withers
December 1, 2015
Exclusive: Three to raise handset insurance prices by 3.5 per cent
The increase will affect 380,000 customers currently taking out Three Rescue handset insurance
Operators - Alex Yau
November 30, 2015
Vodafone CEO Colao added as keynote speaker for MWC 2016
He joins the likes of BT Group CEO Gavin Patterson and Huawei deputy chairman and CEO Guo Ping at next year’s event in Barcelona  
Operators - Paul Withers
November 30, 2015
Exertis ready for “manic” Black Friday as orders jump by 60,000
Distributor, specialising in IT, telecom and consumer electronics fulfilment is expecting up to 60,000 additional orders tomorrow (November 27)
Operators - Michael Garwood
November 26, 2015
Exclusive: EE commences “store in stores” trial at Argos
Operator trialling concession stores in five Argos shops across the UK
Operators - James Pearce
November 25, 2015
Operators back EE government frustrations
Rival bosses agree with Olaf Swantee they have been let down in relation to spectrum price rises and geographic coverage assurances
Operators - Paul Withers
November 25, 2015
Fifth person arrested in connection with TalkTalk hack
Police arrest man in Llanelli, Wales on suspicion of blackmail following attack on telecom provider’s website on October 21
Operators - Paul Withers
November 25, 2015
O2’s Black Friday deals could see phone’s cost as little as £1
“Price Crash” offer will let customers name their price on up to 70 products – but only if they buy before other customers
Operators - James Pearce
November 24, 2015
GSMA postpones Mobile 360 Europe conference over security fears
Annual event was due to be held in Brussels next week (December 3) but has been postponed due to ongoing terror concerns in Belgium 
Operators - Michael Garwood
November 24, 2015
UK smartphone users left “concerned” by Snowden’s GCHQ hacking claims
Poll from BroadbandGenie.co.uk found biggest concerns are around abuse by security services, human rights breaches and the extent of their powers
Operators - James Pearce
November 24, 2015
Third of house hunters put off property by poor mobile signal
RootMetrics survey also reveals that a third would have been discouraged from moving house had they known about this problem 
Operators - Paul Withers
November 24, 2015
EE considering network restrictions on mobile adverts
CEO Olaf Swantee has launched a strategic review into ads that appear when browsing the web on smartphones
Operators - James Pearce
November 23, 2015
Project Spring is beginning to blossom, says Vodafone chief
Vittorio Colao hails positive financial results as investment starts to deliver
Operators - Paul Withers
November 23, 2015
EE crowned best network in London for sixth-time running
This is the sixth time EE has come on top of Rootmetrics testing in London
Operators - Alex Yau
November 20, 2015
Increasing awareness is key to growth in wearables
Research from CCS Insights shows awareness in smartwatches has grown by 75 per cent on last year to 90 per cent
Operators - James Pearce
November 19, 2015
Voda to refund calls made in wake of Paris attacks
Operator said customers can claim credit on calls made from Paris back to UK during terror attack that left 129 people dead
Operators - James Pearce
November 16, 2015
EE TV now available with 25 new premium channels
The new programming includes content from Lifetime, History, H2, Gold, Good Food and British Eurosport channels
Operators - Alex Yau
November 13, 2015
EE CEO Olaf Swantee reiterates frustration with government over Electronics Communications Code
Swantee says the government has yet to reform the Electronics Communications Code
Operators - Alex Yau
November 12, 2015
Andy Tow leaves MD role at Excalibur
Former Avenir boss leaves Vodafone B2B Platinum Partner after just one year
Operators - James Pearce
November 12, 2015
EE reports Three to ASA over ‘undisputed’ most reliable network claim
Operator challenges rival to clarify advert, referring to a number of network performance awards it has itself won recently
Operators - Paul Withers
November 11, 2015
O2 launches unlimited cloud storage service
‘Store & Share’ enables customers to upload all content from mobile and computer devices to the cloud for £5 a month
Operators - Paul Withers
November 11, 2015
TalkTalk offers free upgrades to all customers after cyber attack
From December 1, all four million plus customers will be able to add TV, mobile, landline or broadband bundles to their existing package for free
Operators - Paul Withers
November 11, 2015
“Turning point” for Vodafone as H1 Group revenue up 1pc to £18.4 billion
UK service revenue remained flat at £3.08 billion but EBITDA grew 1.1pc to £669 million
Operators - James Pearce
November 10, 2015
Operators being betrayed by failed government promises
£200 million spectrum price hike and failure to reduce mast rental costs harming industry
Operators - Michael Garwood
November 9, 2015
Dealers concerned by poor UK cyber security
Channel has been left shocked after Vodafone and TalkTalk both experienced data breaches last month
Operators - Alex Yau
November 9, 2015
TalkTalk cyber attack hit “157,000 customers”
Broadband provider’s investigation has found number of accounts accessed in hack was much lower than first thought
Operators - James Pearce
November 6, 2015
O2 surges past 25 million customer milestone in Q3
Operator added more than 200,000 customers in three month period, with mobile service revenue increasing for the 12th quarter in succession
Operators - Paul Withers
November 6, 2015
10.3 million UK phone owners have mobile insurance
82 per cent of adults own a smartphone but cost of cover, level of protection and speed of delivery for replacements all major concerns around insurance, according to YouGov and Assurant Solutions
Operators - James Pearce
November 5, 2015
EE MVNE Transatel launches 4G services
MVNOs on the EE network can now offer 4G services through Transatel’s aggregator service
Operators - James Pearce
November 5, 2015
Carphone Warehouse stocking UK’s ‘cheapest smartphone’
The Huawei Y3 costs as little as £5 per month on Carphone’s iD network
Operators - Alex Yau
November 4, 2015
Fourth arrest made over TalkTalk cyber attack
16 year old arrested in Norwich as MPs launch inquiry into cyber security following recent attacks on firms including TalkTalk and Vodafone
Operators - James Pearce
November 4, 2015
No arrests made following investigations into Vodafone cyber attack
The names, telephone numbers and bank details of under 2,000 Vodafone UK customers are feared to have been taken
Operators - Alex Yau
November 3, 2015
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