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O2 creates ‘world first’ in combating international card fraud
The network has partnered with card issuer MBNA to trial the new service with thousands of customers
Operators - Alex Yau
January 20, 2016
BT to create 1,000 UK call centre jobs as part of £80m investment
Telecoms provider makes move to answer more than four fifths of consumer calls by the end of this year 
Operators - Paul Withers
January 18, 2016
Ex-BT CEO Ben Verwaayen joins Ofcom board
Verwaayen joins former Economist editor Bill Emmott at regulator, replacing Tim Gardam and Mike McTighe who step down after two terms
Operators - James Pearce
January 15, 2016
Analysts react to BT/EE merger approval
CMA has rubber-stamped BT’s £12.5 billion buyout of EE, making it the biggest mobile, fixed line and broadband provider in the UK when the deal is completed on January 29
Operators - James Pearce
January 15, 2016
CMA clears BT’s £12.5 billion EE takeover
BT said it will aim to complete buyout by January 29, making it the biggest mobile, fixed line and broadband provider in the country
Operators - James Pearce
January 15, 2016
Three’s Feel At Home has saved customers £2.6 billion since launch
Operator claims roaming deal, which allows Three customers to use minutes, text and data, saves customers £360 a year on average
Operators - James Pearce
January 13, 2016
Vodafone wins £75m contract with ScottishPower Energy Networks
The contract requires the network to install data monitoring systems across sites in Scotland, Merseyside and North Wales
Operators - Alex Yau
January 12, 2016
O2 and EE hit by national call outage
Customers across the country unable to call landlines due to BT network issue
Operators - James Pearce
January 11, 2016
BT’s £12.5 billion EE acquisition set for final approval this week
Reports claim the CMA will rubber stamp BT’s takeover, despite complaints from rival operators
Operators - James Pearce
January 11, 2016
Operators slam Government’s proposed “Snooper’s Charter”
Vodafone warns proposed law could undermine trust, while EE claims it could be forced to redesign its network if draft bill is approved
Operators - James Pearce
January 8, 2016
Three launches latest student training programme
Course aims to encourage them to take a career in the industry, while building their professional network, presentation skills and confidence
Operators - Paul Withers
January 7, 2016
O2 opens new concept store in Manchester
Second to open in London’s Westfield White City later this month, with a total of 54 new jobs created
Operators - Paul Withers
January 6, 2016
UK operators kick off January sales with up to half price off handsets and tariffs
Handsets with discounts include those from Samsung, Microsoft and Huawei
Operators - Alex Yau
January 6, 2016
BT CEO Patterson hails “world class” Swantee
EE CEO will step down from his role at operator once BT’s £13.5 billion buyout is complete, with Marc Allera set to takeover
Operators - James Pearce
January 4, 2016
Vodafone exclusively stocking burgundy HTC One A9
The manufacturer’s latest handset was first launched in November
Operators - Alex Yau
January 4, 2016
Swantee set to leave EE following £12.5 billion BT takeover
EE confirm CEO will leave the operator following BT takeover, with chief commercial officer Marc Allera set for promotion to CEO role
Operators - James Pearce
January 4, 2016
Government pledges to reform mast heights
Vodafone says taller sites would provide wider reaching coverage, reducing costs for operators
Operators - Paul Withers
December 29, 2015
Airwave chief slams Home Office decision to award EE lucrative Emergency Service contract
EE network not “resilient enough” to effectively manage “life or death situations”
Operators - Alex Yau
December 24, 2015
Three launching biggest ever SIM-only sale
The sale will reduce the prices of 12 month SIM-only plans for the first three months Three will launch its biggest ever SIM-only sale from tomorrow (December 24), reducing the price of some SIM only deals by up to 50 per cent. The deals mean that prices 12-month SIM only plans will be reduced for
Operators - Alex Yau
December 23, 2015
Vodafone WiFi Calling now available on Samsung Galaxy S6 and S6 edge
The service allows customers to make calls even when there is no available mobile signal
Operators - Alex Yau
December 23, 2015
5G ambitions in jeopardy as ECC reform is delayed
Operators may be forced to cut network investment to cover £270 million mast rental costs
Operators - James Pearce
December 22, 2015
Former Vodafone Group partner files EU complaint against operator
MTS in Greece claims Vodafone has acted in contrary to European competition laws across its European network
Operators - James Pearce
December 21, 2015
EE claims 41 per cent of shoppers use phones to find best deals whilst in-store
The network describes the process as showrooming, with it being most common in 18 to 34-year-olds
Operators - Alex Yau
December 18, 2015
The People’s Operator on track to hit 69,000 subscribers
The charity MVNO has forecasted UK subscription numbers to hit 140,00 by 2016
Operators - Alex Yau
December 18, 2015
Ronan Dunne: ‘Network and Government collaboration crucial’
A blog by O2 CEO discusses how they must work together to reform the Electronic Communications code, make the Mobile Infrastructure Project more effective and build taller masts to provide better service to customers
Operators - Paul Withers
December 17, 2015
EE recalls 1.4m Power Bars following fresh safety concerns
Operator is recalling all Power Bars after reports of two new incidents across different batches of charging solution
Operators - James Pearce
December 16, 2015
Vodafone remains most complained about operator in latest Ofcom figures
Operator saw complaints rise from 0.14 to 0.20 complaints per thousand customers as mobile complaints rose for first time in a year while EE tops fixed line and broadband lists
Operators - James Pearce
December 15, 2015
EU regulations will cause roaming revenues to drop 28pc in 2017
As premiums for international calls, text and data while roaming within the EU are axed, operators set to lose out on billions in revenue
Operators - James Pearce
December 15, 2015
Lyca launches new international money transfer service
The online service allows users to send money overseas to residents in over 50 countries
Operators - Alex Yau
December 14, 2015
Vodafone chasing damages of ‚¬115 million from Dutch network KPN
The network claims KPN abused its dominant market position in the Dutch telecoms market
Operators - Alex Yau
December 10, 2015
Motorola agrees £817 million acquisition of Airwave Solutions
Airwave provides voice and data communication services to over 300 British emergency service agencies
Operators - Alex Yau
December 9, 2015
Vodafone adds 28 destinations to WorldTraveller roaming plan
New destinations include Morocco, Turks & Caicos and Uruguay
Operators - Alex Yau
December 9, 2015
Onecom renews Arup and Skanska deals totalling 10,000 connections
Duo sign up for a further two years, with decision driven by the efficiencies provided by its fleet management solution, CommsManager
Operators - Paul Withers
December 8, 2015
Operators defend RAC criticism over lack of network coverage
Around 4,600 miles of British roads have no network coverage at all
Operators - Alex Yau
December 7, 2015
Vodafone now stocking Microsoft Lumia 950
The handset is available to purchase in either black or white
Operators - Alex Yau
December 7, 2015
EE now stocking Apple Watch
The Apple Watch will be available in 34 EE stores across the country
Operators - Alex Yau
December 4, 2015
Ofcom delays spectrum auction following legal threat from Three and O2
O2 said beginning the auction before a decision is made over its £10.25 billion sale to Hutchison is made could harm competition and increase costs
Operators - Paul Withers
December 3, 2015
Three becomes first network to stock Apple Watch
Apple’s wearable device will be available to purchase from 41 Three stores
Operators - Alex Yau
December 2, 2015
Ofcom launches WiFi checker for improved broadband
Free app enables consumers and businesses to assess the quality of their broadband connection, offering help to enable them to get the best from it
Operators - Paul Withers
December 1, 2015
Exclusive: Three to raise handset insurance prices by 3.5 per cent
The increase will affect 380,000 customers currently taking out Three Rescue handset insurance
Operators - Alex Yau
November 30, 2015
Vodafone CEO Colao added as keynote speaker for MWC 2016
He joins the likes of BT Group CEO Gavin Patterson and Huawei deputy chairman and CEO Guo Ping at next year’s event in Barcelona  
Operators - Paul Withers
November 30, 2015
Exertis ready for “manic” Black Friday as orders jump by 60,000
Distributor, specialising in IT, telecom and consumer electronics fulfilment is expecting up to 60,000 additional orders tomorrow (November 27)
Operators - Michael Garwood
November 26, 2015
Exclusive: EE commences “store in stores” trial at Argos
Operator trialling concession stores in five Argos shops across the UK
Operators - James Pearce
November 25, 2015
Operators back EE government frustrations
Rival bosses agree with Olaf Swantee they have been let down in relation to spectrum price rises and geographic coverage assurances
Operators - Paul Withers
November 25, 2015
Fifth person arrested in connection with TalkTalk hack
Police arrest man in Llanelli, Wales on suspicion of blackmail following attack on telecom provider’s website on October 21
Operators - Paul Withers
November 25, 2015
O2’s Black Friday deals could see phone’s cost as little as £1
“Price Crash” offer will let customers name their price on up to 70 products – but only if they buy before other customers
Operators - James Pearce
November 24, 2015
GSMA postpones Mobile 360 Europe conference over security fears
Annual event was due to be held in Brussels next week (December 3) but has been postponed due to ongoing terror concerns in Belgium 
Operators - Michael Garwood
November 24, 2015
UK smartphone users left “concerned” by Snowden’s GCHQ hacking claims
Poll from BroadbandGenie.co.uk found biggest concerns are around abuse by security services, human rights breaches and the extent of their powers
Operators - James Pearce
November 24, 2015
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