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Virgin Media O2 has partnered with debt advice provider Money Wellness to support customers experiencing financial hardship.
Telefónica may make a bid for Liberty Global’s stake in Virgin Media O2 (VMO2), according to reports by Bloomberg and Reuters. VMO2 was formed in 2021 through a £31 billion merger between Virgin Media and O2 UK. The 50:50 joint venture currently serves more than 45 million broadband and mobile customers across the country. Reports claim Telefónica is
Virgin Media O2 and Daisy Group are merging their business units, creating a £3 billion entity aimed at challenging BT Group in the business telecoms market.
Virgin Media O2 was the UK’s most complained-about mobile provider in the final quarter of 2024, says Ofcom.
Virgin Media O2’s total mobile revenue for Q1 fell by 1.1 per cent year-on-year to £1.35 billion.
Virgin Media O2’s 3G network will be switched off in Telford and Guildford in July, and in Torquay in August,
Virgin Media O2 has launched a dedicated UK-based customer service team to handle its complex support cases (file pic). This follows Ofcom’s investigation into the hijgh level of customer complainst about Virgin Media O2 customer care and which last month announced a plan to double its investment in customer service. The company increased the number
Virgin Media O2 is offering free 4G phones and discounted upgrades to people in the Durham area whose 3G devices will no longer receive service from April 2. To minimise disruption, the company is offering free 4G-ready devices to vulnerable customers and discounted upgrades to others in the area who still rely on 3G technology.
People could be missing out on an average of £638 by failing to recycle old electronic devices, according to new research from Virgin Media O2. The findings, released ahead of Global Recycling Day on 18 March, estimage 92 million electronic devices— including smartphones, tablets, smartwatches, and gaming consoles—have been thrown out wtih household waste over
Virgin Media O2 plans to spend £700 million this year improving all aspects of its network. Around £2 million every day will be spent on improving reliability, speed, and coverage to meet increasing demand, with mobile traffic having more than doubled in the past five years. The investment is part of Virgin Media O2’s wider