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Virgin Media O2 IoT connections surge pass 13.2m according to Q2 results
VMO2 IoT connections surged by 458,600 in Q2 reaching 13.2 million, a 7.9 per cent increase year-over-year.
Virgin Media O2 customer complaints halved as new AI tools are deployed
Virgin Media O2 claims to have cut customer complaints by over 50 percent in the past year. The claim comes as the network has just launched a new AI too called Lumi AI, to provide real-time insights and suggestions for customer service operators during customer interactions. The tech analyses live conversations and outcomes of from
O2 and Ontix deploy small cells on lamposts in Bristol’s Clifton area
Virgin Media O2 and its technology partner Ontix have installed small cell cells on lampotsts across Bristol’s Clifton area to boost coverage and capacity in high-traffic locations.
Virgin Media O2 spends £343 million buying Vodafone spectrum
Virgin Media O2 is spending £343 million to buy of 78.8 MHz of spectrum from Vodafone UK.
Virgin Media O2 partners with Money Wellness to bolster customer financial support
Virgin Media O2 has partnered with debt advice provider Money Wellness to support customers experiencing financial hardship.
Telefonica tipped to buy out Liberty Global’s share of Virgin Media O2
Telefónica may make a bid for Liberty Global’s stake in Virgin Media O2 (VMO2), according to reports by Bloomberg and Reuters. VMO2 was formed in 2021 through a £31 billion merger between Virgin Media and O2 UK. The 50:50 joint venture currently serves more than 45 million broadband and mobile customers across the country. Reports claim Telefónica is
Virgin Media O2 and Daisy Group set up new £3bn company to “revoutionise” the UK business telecoms market
Virgin Media O2 and Daisy Group are merging their business units, creating a £3 billion entity aimed at challenging BT Group in the business telecoms market.
Virgin Media O2 tops Ofcom customer complaints report for Q4 last year
Virgin Media O2 was the UK’s most complained-about mobile provider in the final quarter of 2024, says Ofcom.
Virgin Media O2 mobile revenue dips slightly but consumer margins improve.
Virgin Media O2’s total mobile revenue for Q1 fell by 1.1 per cent year-on-year to £1.35 billion.
Telford and Guildford next in line for Virgin Media O2 3G shut down.
Virgin Media O2’s 3G network will be switched off in Telford and Guildford in July, and in Torquay in August,