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Despite a slight improvement on the previous quarter Plusnet still lead the way for complaints Plusnet has topped the Ofcom league tables for most complained fixed broadband in the UK for the first quarter of 2019. It is the second quarter in a row that Plusnet has occupied the top spot as it also led
The operator finishes last for the eighth year running
Telecoms provider continued charging for landline and broadband services, totalling more than £500,000
The new jobs will be open to apprentices and graduates across areas in cyber security and engineering
New entrant claims power and reputation will help it achieve its long-term aims
Telephone, TV and broadband provider moves into quad-play territory after announcing Plusnet Mobil
Vodafone claims the number of complaints were due to a technical hitch when transferring customers to a new billing system
Operator saw complaints rise from 0.14 to 0.20 complaints per thousand customers as mobile complaints rose for first time in a year while EE tops fixed line and broadband lists
Tesco Mobile tops mobile sector on Satmetrix UK Net Promoter benchmark, with Vodafone last for internet
Survey from Which? reveals BT, Sky and TalkTalk all received a customer score of below half, with John Lewis Broadband top with 76 per cent