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Ofcom will block Openreach’s wholesale broadband offers claiming it could squeeze rival network operators out of the market.
Operators must now do to do more to block scam text messages and crack down on international fraudsters spoofing UK mobile numbers.
Ofcom has whacked a record £28 million fine on Virgin Media O2 after the operator made it “unreasonably difficult” for customers to cancel contracts and switch providers.
Ofcom clamps down on dating, messaging and social media platforms, with tougher safety rules.
Mobile operators are facing scrutiny over network quality after Ofcom rclaimed train passengers experience poor mobile performance.
Virgin Media O2 has introduced a new training programme for contact centre staff in partnership with the Institute of Customer Service.
Ofcom’s rules on mid-contract broadband price rises have had a negative effect on consumer finances says comparison platform Broadband Genie
Operators face tighter regulatory scrutiny after the Government signalled a major push on transparency, investment and network performance.
Ofcom has told Keir Starmer and Rache Reeves it is pleased with the results of the VodafoneThree merger.
BT and Three are under investigation by Ofcom following summer outages that disrupted mobile and emergency services connections, Under licence rules. mobile operators must identify and reduce the risks of anything that compromises their network or service. They must also prevent adverse…