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Uswitch Awards: Sky Mobile leads the way with three awards

Paul Lipscombe
February 7, 2020

All four MNOs won awards with O2 winner for the best network coverage last year

Sky Mobile led the charge against the MNOs after claiming three awards during this years Uswitch Broadband and Mobile awards.

It was a good night for the challenger brands in general with Now Broadband, Plusnet Mobile and Audacious claiming two awards each in their respective categories.

The event which was held at The Design Museum in Kensington was attended by representatives of the competitors at the awards along with members of the press, as over 10,000 consumers voted for the winners.

Sky Mobile won the best network for data, best pay monthly network and the award for network of the year.

MVNO Audacious won the best newcomer of the year award and was also joint-winner of the telecoms innovation award for its unique MVNO offering along with the Samsung Galaxy Fold smartphone. telecoms expert Ernest Doku said: “No single provider swept the board at our awards, showing how competitive the UK’s broadband and mobile markets are.

“While established names like Sky and O2 scooped wins in key broadband and mobile categories, smaller brands like VOXI, SMARTY and Audacious are also carving out their own niches in the market, pushing the bigger companies all the way.

“Audacious also deserves praise for its innovative technology which is helping people with hearing difficulties to enjoy clearer mobile calls.”

All four MNOs won awards with O2 coming out on top for the best network coverage.

EE won the ‘fastest mobile network’ (based on Opensignal analysis) and was also the joint-winner of the quad-play provider of the year gong.

Three also scooped two prizes, with success in the best network for roaming and most popular mobile network categories.

Vodafone won the best SIM Only network, with sub-brand VOXI winning best PAYG network.

Elsewhere Samsung claimed manufacturer of the year, pipping Apple to the prize, with Huawei winning handset of the year for the P30 Pro handset.

In the broadband category Sky won the best triple play provider, with Plusnet successful in the best provider customer service category.

Now Broadband did the double with wins in the best value broadband provider and broadband provider of the year. Virgin Media won the fastest broadband provider award.

2020 Awards winners


Best Network Coverage – O2

Best Network for Customer Service – Plusnet Mobile

Best Network for Data – Sky Mobile

Best Network for Roaming – Three

Fastest Mobile Network – EE

Best Pay Monthly Network – Sky Mobile

Best PAYG Network – VOXI

Best Retailer for Customer Service – Tesco

Best SIM Only Network – Vodafone

Best Value Pay Monthly – Plusnet Mobile

Best Value SIM Only – SMARTY

High Street Retailer of the Year – Argos

Manufacturer of the Year – Samsung

Handset of the Year – Huawei P30 Pro

Mobile Reseller of the Year – MPD

Network of the Year – Sky Mobile

Online Retailer of the Year – Amazon

Best Newcomer of the Year – Audacious

Most Popular Mobile Network – Three


Broadband winners

Best Triple Play Provider – Sky

Best Provider Customer Service – Plusnet

Best Smart Media Device – Amazon Fire TV Cube

Best TV Content – Netflix

Best TV Streaming Service – Netflix

Best Value Broadband Provider – Now Broadband

Broadband Provider of the Year – Now Broadband

Fastest Broadband Provider – Virgin Media

TV Provider of the Year – Now TV

Most Popular Broadband Provider – TalkTalk


Comms joint awards

Telecom Innovation Award – Audacious and Galaxy Fold

Quadplay Provider of the Year – EE

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