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  • News, Operators

Three: 96pc of contract customers now come through direct channels

The operator said its distribution review, which saw it exit Carphone Warehouse in November, has seen it “seamlessly” transition to a more direct model

  • Staff Reporter
  • 28 February 2014
  • News, Operators

Three doubled operating profit to £207mln in 2013

The operator also added 565,000 during the year to bring its total base to 7.9 million

  • Staff Reporter
  • 28 February 2014
  • News, Operators

Three completes customer move to 4G tariffs

All Three customers are now on a 4G tariff, although only 1.7 million out of its 7.9 million base have a 4G-enabled device

  • Staff Reporter
  • 28 February 2014
  • News, Operators

Ofcom investigating Three’s complaints procedure

Three raised issue with regulator, an update on the case expected to be delivered in Q2

  • Staff Reporter
  • 27 February 2014
  • News

Samsung unwraps the Galaxy S5 smartphone

Manufacturer unveils the device in front of thousands of people at its Unpacked 5 event in Barcelona, with most major UK retailers and operators confirming they will sell it

  • Staff Reporter
  • 24 February 2014
  • News, Operators

EE appoints NSN to boost 4G coverage to 95 percent

4G battle continues as EE seeks to boost coverage to 95 percent of population

  • Staff Reporter
  • 24 February 2014
  • News, Operators

Ofcom takes action to avoid mobile number shortage fears

Almost 400 million UK-issued numbers now inactive or dormant; new proposals may include recycling deactivated numbers and financial penalties

  • Staff Reporter
  • 24 February 2014
  • News, Operators

EE accuses Three of devaluing 4G by offering it for free

CEO Olaf Swantee says it will lead to uncertainty among customers over the value it can offer, reiterating that EE won’t be drawn into a price war

  • Staff Reporter
  • 20 February 2014
  • Manufacturers, News

O2 expands 4G rollout by adding Brighton and St Albans

Network now available across 15 cities and over 160 surrounding towns, covering almost a third of the indoor population

  • Staff Reporter
  • 14 February 2014
  • Mystery Caller, Reviews

Mystery Caller: Exiting contracts without penalty

On January 23, new rules came into force allowing customers to exit mobile phone contracts without penalty if prices rose unexpectedly. Have the networks made sure their CSAs know about them?

  • Staff Reporter
  • 13 February 2014
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