Smaller providers outshine major networks in customer satisfaction, Ofcom Report Finds

Mobile and broadband customers are finding more to smile about with smaller providers, according to the latest report on Customer Service from Ofcom. The regulator’s annual review of telecoms service quality revealed that companies outside the big four mobile networks—EE, O2, Three, and Vodafone—are scoring impressively on customer satisfaction metrics. Tesco Mobile and giffgaff lead

Three UK boosts scam protection with Bitdefender partnership

Three UK has launched a £1 a month subscription-based service, called ‘Three Device Security’ offering enhanced protection against scams, fraud, malware and phishing attacks across both Android and iOS devices. The technology is from cyber security company Bitdefender and the launch comes as Three UK reveals it blocked nearly seven million scam messages** in the