Smaller providers outshine major networks in customer satisfaction, Ofcom Report Finds

Mobile and broadband customers are finding more to smile about with smaller providers, according to the latest report on Customer Service from Ofcom. The regulator’s annual review of telecoms service quality revealed that companies outside the big four mobile networks—EE, O2, Three, and Vodafone—are scoring impressively on customer satisfaction metrics. Tesco Mobile and giffgaff lead

Tesco Mobile and Assurant offer enhanced trade-in service

Money and vouchers to encourage trade-ins Tesco Mobile has partnered with Assurant to launch a trade-in service, allowing Tesco Mobile users to donate their old devices in exchange for money or a Tesco voucher.  Customers can visit the Assurant Tesco Mobile trade-in website to receive an instant valuation for their mobile phone or device. Customers who