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Vodafone rated UK’s worst network provider by Which?
The operator finishes last for the eighth year running
Ofcom fines Plusnet £880,000 for billing more than 1,000 former customers
Telecoms provider continued charging for landline and broadband services, totalling more than £500,000
BT to create 1,700 new UK jobs
The new jobs will be open to apprentices and graduates across areas in cyber security and engineering
Sky Mobile taking the fight to operators with MVNO
New entrant claims power and reputation will help it achieve its long-term aims
Plusnet Mobile launches to become latest MVNO
Telephone, TV and broadband provider moves into quad-play territory after announcing Plusnet Mobil
Vodafone complaints to Ofcom more than double in year
Vodafone claims the number of complaints were due to a technical hitch when transferring customers to a new billing system
Vodafone remains most complained about operator in latest Ofcom figures
Operator saw complaints rise from 0.14 to 0.20 complaints per thousand customers as mobile complaints rose for first time in a year while EE tops fixed line and broadband lists
EE finishes bottom in UK network recommendation survey
Tesco Mobile tops mobile sector on Satmetrix UK Net Promoter benchmark, with Vodafone last for internet
BT finishes bottom of broadband satisfaction survey
Survey from Which? reveals BT, Sky and TalkTalk all received a customer score of below half, with John Lewis Broadband top with 76 per cent
Almost a third of UK broadband connections ‘superfast’
Ofcom research reveals 32 per cent of broadband speeds had headline speeds of up to 30Mbps or above, with average speeds reaching 22.8Mbps