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Ofcom approves superfast broadband on UK transport

Proposal passed to enable passengers planes, trains and boats to access broadband speeds of more than 10Mbps by the end of the year

  • Staff Reporter
  • 21 January 2014
  • Dealers, Distributors, Manufacturers, MVNOs, News, Operators, Retailers

2013: Year in Review

A ‘record’ 12 months of biggest-ever, fastest, thinnest, counterfeit, stolen and every other type of mobile phone

  • Staff Reporter
  • 2 January 2014
  • News, Operators

Orange and T-Mobile attract most customer complaints

The EE brands both generated higher than average numbers of complaints from customers, while O2 retained its position as the least complained about mobile provider

  • Staff Reporter
  • 13 December 2013
  • News

0800 numbers to become free from mobiles

Ofcom chief executive Ed Richards called the changes “the biggest for UK telephone customers in more than a decade”

  • Staff Reporter
  • 13 December 2013
  • News, Operators

Operators agree to cap stolen handset bills and end roaming charges

All except O2 have signed a deal with Ofcom and the government today that will see caps placed on stolen handset bills in spring 2014

  • Staff Reporter
  • 3 December 2013
  • News, Technology

Ofcom unveils plans to increase mobile broadband spectrum

Auctions should be held in 2015-16 and 2018 for spectrum in the 2.3GHz, 3.4GHz and 700MHz bands

  • Staff Reporter
  • 21 November 2013
  • News, Operators

“We have world’s fastest 4G” says EE

300Mbps LTE upgrade goes live next month in London’s Tech City, but operator says benefits won’t be seen on smartphones until the middle of next year

  • Staff Reporter
  • 20 November 2013
  • News, Operators

Ofcom asks networks to explain growing customer unrest

Regulator to meet with operators to discuss an increase in customer complains on social networking websites

  • Staff Reporter
  • 18 November 2013
  • News

Ofcom to protect against mid-contract price rises

Industry regulator clarifies rules allowing consumers to exit mobile, landline and broadband contracts if prices are increased

  • Staff Reporter
  • 23 October 2013
  • Comment

Cutting room: Spectrum fee plans unpopular all round

James Barnes says reactions to Ofcom’s proposal to increase mobile spectrum fees may mean its effects won’t be seen until well into the new year

  • Staff Reporter
  • 21 October 2013
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