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The regulator said it had reached an important “milestone” today (January 23) by ensuring consumers and small businesses hit by mid-contract price rises can switch mobile provider without penalty
Proposal passed to enable passengers planes, trains and boats to access broadband speeds of more than 10Mbps by the end of the year
A ‘record’ 12 months of biggest-ever, fastest, thinnest, counterfeit, stolen and every other type of mobile phone
The EE brands both generated higher than average numbers of complaints from customers, while O2 retained its position as the least complained about mobile provider
Ofcom chief executive Ed Richards called the changes “the biggest for UK telephone customers in more than a decade”
All except O2 have signed a deal with Ofcom and the government today that will see caps placed on stolen handset bills in spring 2014
Auctions should be held in 2015-16 and 2018 for spectrum in the 2.3GHz, 3.4GHz and 700MHz bands
300Mbps LTE upgrade goes live next month in London’s Tech City, but operator says benefits won’t be seen on smartphones until the middle of next year
Regulator to meet with operators to discuss an increase in customer complains on social networking websites
Industry regulator clarifies rules allowing consumers to exit mobile, landline and broadband contracts if prices are increased