Physical Address
Crimson Lynx Media Ltd
Scottish Provident House
76-80 College Road
London
HA1 1BQ
2013: Year in Review
A ‘record’ 12 months of biggest-ever, fastest, thinnest, counterfeit, stolen and every other type of mobile phone
Orange and T-Mobile attract most customer complaints
The EE brands both generated higher than average numbers of complaints from customers, while O2 retained its position as the least complained about mobile provider
0800 numbers to become free from mobiles
Ofcom chief executive Ed Richards called the changes “the biggest for UK telephone customers in more than a decade”
Operators agree to cap stolen handset bills and end roaming charges
All except O2 have signed a deal with Ofcom and the government today that will see caps placed on stolen handset bills in spring 2014
Ofcom unveils plans to increase mobile broadband spectrum
Auctions should be held in 2015-16 and 2018 for spectrum in the 2.3GHz, 3.4GHz and 700MHz bands
“We have world’s fastest 4G” says EE
300Mbps LTE upgrade goes live next month in London’s Tech City, but operator says benefits won’t be seen on smartphones until the middle of next year
Ofcom asks networks to explain growing customer unrest
Regulator to meet with operators to discuss an increase in customer complains on social networking websites
Ofcom to protect against mid-contract price rises
Industry regulator clarifies rules allowing consumers to exit mobile, landline and broadband contracts if prices are increased
Cutting room: Spectrum fee plans unpopular all round
James Barnes says reactions to Ofcom’s proposal to increase mobile spectrum fees may mean its effects won’t be seen until well into the new year
Ofcom offers MoD spectrum to meet growing demands
The regulator is drumming up interest in a chunk of radio spectrum which has been released by the Ministry of Defence (MoD) for civil use