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Vodafone will not increase line rental mid-contract
Operator follows Three in committing to fixed price line rental for all customers during their contract term
Ofcom to hold ‘walk and drive’ 3G and 4G network tests
Regulator to use over-the-counter handsets, with tests assessing whether UK networks have achieved consistency
Cutting Room: Operators have to innovate to survive
With Three becoming the first network to make calls to 0800 numbers free, Paul Withers argues the networks must come up with additional services to stop revenues declining further
Orange and T-Mobile most complained about networks in Q4 2013
Regulator Ofcom received above average complaints about both providers, with Orange’s issues relating to billing and complaints handling
0800 numbers now free on Three
Operator aims to reduce the £600 million a year spent on calling 0800 numbers from a mobile phone
Ofcom investigating Three’s complaints procedure
Three raised issue with regulator, an update on the case expected to be delivered in Q2
Ofcom takes action to avoid mobile number shortage fears
Almost 400 million UK-issued numbers now inactive or dormant; new proposals may include recycling deactivated numbers and financial penalties
Vodafone becomes last network to meet 90pc 3G coverage target
Operator upgrades 129 sites after Ofcom announced at the end of last year it had only achieved 88.66 per cent coverage by its required target date of June 2013
O2 increases prices for existing customers by 2.7pc
Bill charges to be made from March 1, following Ofcom’s ruling that anyone entering into a new contract from January 23 can leave provider mid-contract if bills are increased
Ofcom protects against mid-contract price rises
The regulator said it had reached an important “milestone” today (January 23) by ensuring consumers and small businesses hit by mid-contract price rises can switch mobile provider without penalty