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Three will give new SIM-only customers free calls to 0800 numbers as part of their new SIM-only plans, but the offer will not include existing SIM only tariffs.
Ruling over prices on 08 numbers could mean UK operators are forced to pay back tens of millions of pounds.
Story had suggested operators would have to provide customers with a national roaming network in a bid to increase coverage in rural areas
O2 loses position after 13 consecutive quarters in Ofcom’s Q1 customer complaints report, while EE still tops the list
Developments follow telecom provider’s to switch its MVNO agreement from Vodafone to EE earlier this year
4G mobile arrived with a fanfare but what practical use is it and does it warrant paying extra for? Saqib Shah investigates
Operator follows Three in committing to fixed price line rental for all customers during their contract term
Regulator to use over-the-counter handsets, with tests assessing whether UK networks have achieved consistency
With Three becoming the first network to make calls to 0800 numbers free, Paul Withers argues the networks must come up with additional services to stop revenues declining further
Regulator Ofcom received above average complaints about both providers, with Orange’s issues relating to billing and complaints handling