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  • News, Operators

EE tops UK call quality scores in latest Ofcom research

Operator scores 97 per cent for calls connected successfully across the UK, but more calls connected in urban areas on O2’s network

  • Staff Reporter
  • 12 August 2014
  • Operators

Ofcom releases mobile phone unlocking guide

EE charges most at £20.42 while Three leaves all devices unlocked

  • Staff Reporter
  • 5 August 2014
  • News, Operators

Ofcom revises down spectrum price increases

Proposed increase to annual licensing fees revised downwards by regulator but still represent a significant hike

  • Staff Reporter
  • 1 August 2014
  • News, Operators

Three cuts complaints by being friendlier

Operator becomes least complained about network to Ofcom following the introduction of a number of new services and improvements, which it claims gives customers less reason to complain

  • Staff Reporter
  • 29 July 2014
  • News, Technology

Londoners will get 5G speeds by 2020

London Mayor Boris Johnson has promised to bring next generation connection speeds to London within six years.

  • Staff Reporter
  • 28 July 2014
  • Operators

Three make 0800 calls free on new SIM-only plans

Three will give new SIM-only customers free calls to 0800 numbers as part of their new SIM-only plans, but the offer will not include existing SIM only tariffs.

  • Staff Reporter
  • 15 July 2014
  • News, Operators

BT wins Supreme Court ruling over mobile network charges

Ruling over prices on 08 numbers could mean UK operators are forced to pay back tens of millions of pounds.

  • Staff Reporter
  • 9 July 2014
  • News, Operators

Government denies UK roaming plan – and operators oppose it

Story had suggested operators would have to provide customers with a national roaming network in a bid to increase coverage in rural areas

  • Staff Reporter
  • 3 July 2014
  • News, Operators

Three replaces O2 as least complained about network

O2 loses position after 13 consecutive quarters in Ofcom’s Q1 customer complaints report, while EE still tops the list

  • Staff Reporter
  • 27 June 2014
  • News, Operators

BT switches business tariffs to 4G – consumers next year

Developments follow telecom provider’s to switch its MVNO agreement from Vodafone to EE earlier this year

  • Staff Reporter
  • 16 June 2014
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