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O2 tops Ofcom’s Quality of Customer Service report
A total of 1,600 people were asked how satisfied they were with the level of customer service they received from the networks
TalkTalk slam CMA’s BT/EE decision as rivals react to takeover
The CMA approved BT’s £12.5 billion buyout of BT, but rivals TalkTalk claim the decision has been made in isolation, which is “dangerous” for the industry
Vodafone wins £75m contract with ScottishPower Energy Networks
The contract requires the network to install data monitoring systems across sites in Scotland, Merseyside and North Wales
Operators slam Government’s proposed “Snooper’s Charter”
Vodafone warns proposed law could undermine trust, while EE claims it could be forced to redesign its network if draft bill is approved
UK operators kick off January sales with up to half price off handsets and tariffs
Handsets with discounts include those from Samsung, Microsoft and Huawei
Vodafone exclusively stocking burgundy HTC One A9
The manufacturer’s latest handset was first launched in November
Government pledges to reform mast heights
Vodafone says taller sites would provide wider reaching coverage, reducing costs for operators
Vodafone WiFi Calling now available on Samsung Galaxy S6 and S6 edge
The service allows customers to make calls even when there is no available mobile signal
5G ambitions in jeopardy as ECC reform is delayed
Operators may be forced to cut network investment to cover £270 million mast rental costs
Two thirds of UK smartphone users expect flawless internet usage
Research from Vasona Networks found more than half blame their operator when apps don’t work, while 40 per cent would look to switch provider