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  • News, Operators, Unified Comms

Vodafone and Liberty hold talks over Dutch JV

Operator confirms it is holding negotiations months after ending talks of an assets swap 

  • Staff Reporter
  • 2 February 2016
  • News, Operators

BT completes £12.5 billion EE takeover

Stock market filing confirms BT acquisition, as shares and capital in incumbent transferred to EE’s former owners Orange and Deutsche Telekom

  • Staff Reporter
  • 29 January 2016
  • News, Operators

EE named most reliable network at London airports in RootMetrics test

The network came on top for mobile internet reliability at Heathrow, Gatwick and London City airports

  • Staff Reporter
  • 28 January 2016
  • News, Operators

Three and Tesco Mobile customers “happiest in UK”

Study by Network Research claims MVNO has highest NPS score (+27), while Vodafone came bottom with -2

  • Staff Reporter
  • 28 January 2016
  • News

Customer complaints reach record levels

The number of complaints reached 24,512 last year

  • Staff Reporter
  • 25 January 2016
  • News

Operators not safeguarding customers from debt, claims Citizens Advice

The accusations made by the charity come from 26,000 cases of mobile debt from last year

  • Staff Reporter
  • 22 January 2016
  • Manufacturers, News, Operators

Carphone exclusively stocking gold Sony Xperia M5

The handset was first unveiled by Sony in August last year

  • Staff Reporter
  • 22 January 2016
  • Manufacturers, News, Retailers

EE and Vodafone now stocking BlackBerry Priv

Manufacturer’s first Android smartphone is available on EE and Vodafone business plans

  • Staff Reporter
  • 19 January 2016
  • News

O2 tops Ofcom’s Quality of Customer Service report

A total of 1,600 people were asked how satisfied they were with the level of customer service they received from the networks

  • Staff Reporter
  • 15 January 2016
  • News, Operators, Unified Comms

TalkTalk slam CMA’s BT/EE decision as rivals react to takeover

The CMA approved BT’s £12.5 billion buyout of BT, but rivals TalkTalk claim the decision has been made in isolation, which is “dangerous” for the industry

  • Staff Reporter
  • 15 January 2016
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