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BT completes £12.5 billion EE takeover
Stock market filing confirms BT acquisition, as shares and capital in incumbent transferred to EE’s former owners Orange and Deutsche Telekom
EE named most reliable network at London airports in RootMetrics test
The network came on top for mobile internet reliability at Heathrow, Gatwick and London City airports
Three and Tesco Mobile customers “happiest in UK”
Study by Network Research claims MVNO has highest NPS score (+27), while Vodafone came bottom with -2
Customer complaints reach record levels
The number of complaints reached 24,512 last year
Operators not safeguarding customers from debt, claims Citizens Advice
The accusations made by the charity come from 26,000 cases of mobile debt from last year
Carphone exclusively stocking gold Sony Xperia M5
The handset was first unveiled by Sony in August last year
EE and Vodafone now stocking BlackBerry Priv
Manufacturer’s first Android smartphone is available on EE and Vodafone business plans
O2 tops Ofcom’s Quality of Customer Service report
A total of 1,600 people were asked how satisfied they were with the level of customer service they received from the networks
TalkTalk slam CMA’s BT/EE decision as rivals react to takeover
The CMA approved BT’s £12.5 billion buyout of BT, but rivals TalkTalk claim the decision has been made in isolation, which is “dangerous” for the industry
Vodafone wins £75m contract with ScottishPower Energy Networks
The contract requires the network to install data monitoring systems across sites in Scotland, Merseyside and North Wales