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EE customers hit with 4G outage throughout UK
Outage arose in major cities including London, Manchester, Birmingham, Cardiff and Glasgow
Ofcom tells industry to “up its game” on customer service
Tesco Mobile customers had the highest levels of satisfaction compared to the mobile sector as a whole (96 per cent)
Rural campaigners warn Chancellor over 5G: don’t run before you can walk
A recent study claims mobile users received a 4G connection 43.7 per cent of the time between June and August 2016
Kondor CEO Rob Haycock takes flight
He has been replaced by Beatrice Lafon after more than 12 years in charge
EE begins customer service recruitment drive across UK
The operator will fill up call centres in North Tyneside, Methyr Tydfil, Darlington, Greenock, Plymouth and Doxford EE is recruiting 800 contact centre advisors in ambitions to lead customer service in the UK mobile industry. The operator will fill up call centres in North Tyneside, Methyr Tydfil, Darlington, Greenock, Plymouth and Doxford. Of the 800 new employees,
giffgaff: Global data usage to increase by 720pc
Data usage in the UK will increase to over five GB per person per month by 2021
Huawei P10 available across major operators and retailers
Huawei launched the P10 at Mobile World Congress in Barcelona earlier this year (February 26)
Mobile customers paying for handsets already paid off
Consumers are continuing to pay for handsets already paid for by not upgrading
Nearly half a million Brits had phones stolen last year
Over a third (32 per cent) smartphone owners take no security measures with their phone
Poor signal loses business for shopping centres
One in four UK shoppers would leave a shopping centre due to poor mobile or WiFi signal