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EE doubles 4G base to two million in four months
Two thirds of new 4G customers have moved over from the operator’s 2G and 3G networks T-Mobile and Orange
Mystery Caller: prepay phone for under £100
With Christmas fast approaching, Mystery Caller is on the lookout for a present for her mum – a prepay phone costing around £100. Can the networks help her find the perfect gift?
2013: Year in Review
A ‘record’ 12 months of biggest-ever, fastest, thinnest, counterfeit, stolen and every other type of mobile phone
Operators kick off January sale offers
Savings include discounts to 3G and 4G contracts, tablet bundles and Pay as You Go handset reductions
No more reseller cuts, says Three
Operator working hard to reduce ‘unnecessary costs’ but insists it is not looking to end anymore third party reseller partnerships
Orange worst in customer service with below average satisfaction score
The operator scored 67 per cent in overall satisfaction, with failings in areas including usefulness of information or advice given
Mystery Shopper: Crawley
Mystery Shopper is getting into the Christmas spirit and wants to buy a prepay handset for around £100 as a gift. Can the high street retailers serve up some festive deals to tempt him to part with his cash?
Orange and T-Mobile attract most customer complaints
The EE brands both generated higher than average numbers of complaints from customers, while O2 retained its position as the least complained about mobile provider
Mystery Caller: Apple iPads
The iPad Air and iPad Mini with Retina have arrived and Mystery Caller has decided she wants one. Can the networks help her decide between the devices and suggest a good value plan?
Three launches 4G in four towns and cities
Operator begins upgrading customers with a 4G device in London, Birmingham, Manchester and Reading, with a further 42 locations to be added next year