Physical Address
304 North Cardinal St.
Dorchester Center, MA 02124
Clumsy Mystery Shopper is on the hunt for an insurance deal for his prepay handset which can be used on any network. Which retailer can provide excellent customer service and spot the opportunity to up-sell?
Regulator to use over-the-counter handsets, with tests assessing whether UK networks have achieved consistency
Mystery Caller’s elderly father needs a phone that is affordable and easy to use. Will the networks be able to recommend a suitable ‘first mobile’ without resorting to favourites Samsung and Apple?
Chief executive rules out a rumoured bid that would have left the UK with just three major operators
EE offering return flights to 12 European cities, while Phones 4u is giving away a free Galaxy Tab 3 with the first 1,000 pre-orders
CEO Dave Dyson appears in videos sent via text to Three customers who have a 4G device, as and when the service launches in their area
With Three becoming the first network to make calls to 0800 numbers free, Paul Withers argues the networks must come up with additional services to stop revenues declining further
Mystery shopper has a retired parent who likes their social media and wants a smartphone and data package to match. Can they find the perfect choice of handset and airtime package for this growing market segment?
Regulator Ofcom received above average complaints about both providers, with Orange’s issues relating to billing and complaints handling
From 4PM today (March 25) several London-based stores will be stocking the device, with wider availability coming Thursday (March 27)