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Mystery Shopper is getting bored with his iOS and Android devices and fancies a change but is not too sure about Windows Phone. Can the retailers help with our Window shopping and find a deal to match?
HTC’s latest offering, the One (M8), has understandably caught Mystery Caller’s eye. However, she’s a bargain hunter and wants to know if it is worth paying more for an improved One
Operator follows Three in committing to fixed price line rental for all customers during their contract term
Mystery Shopper wants to buy the HTC One (M8). Can our retailers offer a comprehensive demo of the latest device and convince him to go for the latest model?
Product to be available in operator’s 345 stores and online, with portfolio now stocked in more than 3,000 outlets across the UK
A sample of 2,000 visitors to a SIM-only comparison website has shown Vodafone customers stay for an average of six years and 11 months
Clumsy Mystery Shopper is on the hunt for an insurance deal for his prepay handset which can be used on any network. Which retailer can provide excellent customer service and spot the opportunity to up-sell?
Regulator to use over-the-counter handsets, with tests assessing whether UK networks have achieved consistency
Mystery Caller’s elderly father needs a phone that is affordable and easy to use. Will the networks be able to recommend a suitable ‘first mobile’ without resorting to favourites Samsung and Apple?
Chief executive rules out a rumoured bid that would have left the UK with just three major operators