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Three replaces O2 as least complained about network
O2 loses position after 13 consecutive quarters in Ofcom’s Q1 customer complaints report, while EE still tops the list
Three gets comedian to pen break up letter for Vodafone customers
Vodafone declines to comment on Three marketing ploy
Mystery Shopper: Chelsea
Mystery Shopper wants a smartphone but has no idea which one. He has a £30 budget – but can our retailers convince him to take a more expensive device, and are retail outlets still driven by sales?
Mystery Caller: Roaming in Brazil
With the World Cup in Brazil, Mystery Caller is off to see if England can end 48 years of hurt and bring the trophy home. However, he’s worried about the cost of using his mobile there. Can the networks advise?
Mystery Shopper: Wimbledon
Mystery Shopper is in the home of tennis to find a roaming bundle for a big trip to the World Cup. Can our retailers serve up the cheapest way to keep in touch during the month-long trip to Brazil?
EE creates 300 jobs with new Derby call centre
Operator also triple the size of its aprenticeship programme and will hire more than 1,300 young people by the end of next year
EE creates 300 jobs with new Derby call centre
Operator also triple the size of its aprenticeship programme and will hire more than 1,300 young people by the end of next year
Vodafone plans 4G rollout in further five areas this summer
Operator claims new areas will bring its 4G coverage to almost one million people and more than 35,000 businesses
Three adds five more countries to Feel At Home proposition
France, Switzerland, Israel, Finland and Norway now part of 16 destinations where customers can use their monthly UK allowance
EE comes out on top in RootMetrics testing in London
Operator achieves overall score of 92.2 out of 100, and finished in first or joint top in four out of the five sub-categories