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BT wins Supreme Court ruling over mobile network charges
Ruling over prices on 08 numbers could mean UK operators are forced to pay back tens of millions of pounds.
Three rebrands store as ‘Trois’ to mark Tour De France
Outlet in Leeds given new signage for one day only as staff promote its Feel At Home proposition, which has seen roaming charges abolished in 16 countries
Three wants rethink over EU’s roaming price-cut plans
Operator argues wholesale pricing caps to be imposed should reflect what consumers will pay
Mystery Shopper: Angel Islington
Mystery Shopper is getting a Samsung Galaxy S5 but is worried about online security and sensitive work files on the Android OS. Can the retailers put a worried mind at ease and offer the right security package?
Mystery Caller: Replacing an iPhone 4
A feature phone has been in the hands of Mystery Caller since last year after he lost his iPhone 4. Can the networks suggest the right smartphone for him and bring him back to the future?
Three replaces O2 as least complained about network
O2 loses position after 13 consecutive quarters in Ofcom’s Q1 customer complaints report, while EE still tops the list
Three gets comedian to pen break up letter for Vodafone customers
Vodafone declines to comment on Three marketing ploy
Mystery Shopper: Chelsea
Mystery Shopper wants a smartphone but has no idea which one. He has a £30 budget – but can our retailers convince him to take a more expensive device, and are retail outlets still driven by sales?
Mystery Caller: Roaming in Brazil
With the World Cup in Brazil, Mystery Caller is off to see if England can end 48 years of hurt and bring the trophy home. However, he’s worried about the cost of using his mobile there. Can the networks advise?
Mystery Shopper: Wimbledon
Mystery Shopper is in the home of tennis to find a roaming bundle for a big trip to the World Cup. Can our retailers serve up the cheapest way to keep in touch during the month-long trip to Brazil?