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Ofcom publishes Q1 2022 complaints report with EE receiving the least complaints

The report shows the number of complaints made to Ofcom in the first quarter of 2022 per 100,000 customers

  • Staff Reporter
  • 13 July 2022
  • MVNOs, News, Operators, Technology, Unified Comms

Virgin Mobile tops Ofcom’s mobile complaints table

Tesco Mobile remains in top spot, this time alongside BT Mobile, Sky Mobile and EE

  • Staff Reporter
  • 16 November 2021
  • Archive, Manufacturers, News

IMO launches 4G feature phone with Tesco Mobile

A white version is also due to release later this year

  • Staff Reporter
  • 17 August 2021
  • Archive, MVNOs, News, Operators, Technology, Unified Comms

Vodafone struggles in latest Ofcom telecoms complaints report

However EE came top in two of the three categories for least complaints

  • Staff Reporter
  • 30 April 2021
  • News, News, Operators

Virgin Mobile generated most complaints in Q3 2020, say latest Ofcom figures

Complaints see quarterly rise due to increased call centre capacity

  • Staff Reporter
  • 2 February 2021
  • News, Operators, Technology, Unified Comms

TalkTalk suffers poor results in latest Ofcom telco report

Vodafone also performed below the industry average across fixed line broadband and landline complaints

  • Staff Reporter
  • 13 November 2020
  • MVNOs, News, News

Tesco Mobile refreshes brand identity with updated logo

Wording is colourised and iconic pulse logo is flipped to symbolise connectivity

  • Staff Reporter
  • 9 September 2020
  • MVNOs, News, Operators

Ofcom: Tesco Mobile records lowest volume of mobile related complaints for Q1

Vodafone, Three, BT Mobile and Virgin Mobile all recorded more complaints than the industry average

  • Staff Reporter
  • 8 September 2020
  • MVNOs, News

Tesco Mobile partners up with Crisis to help connect homeless

The MVNO is aiming to raise awareness of how important connectivity is for the homeless 

  • Staff Reporter
  • 19 August 2020
  • MVNOs, News, News

Tesco Mobile brings Clubcard Plus offer to new and upgrading customers

Subscription offers in-store discounts and more mobile data

  • Staff Reporter
  • 30 July 2020
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