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  • News, Operators, Unified Comms

Customers ditched TalkTalk following last year’s hack

Broadband provider’s share of the sales fell quarterly from 13.4pc in Q3 to 9pc at end of 2015

  • Staff Reporter
  • 21 January 2016
  • News, Operators

BT’s £12.5 billion EE acquisition set for final approval this week

Reports claim the CMA will rubber stamp BT’s takeover, despite complaints from rival operators

  • Staff Reporter
  • 11 January 2016
  • News, Operators

Vodafone remains most complained about operator in latest Ofcom figures

Operator saw complaints rise from 0.14 to 0.20 complaints per thousand customers as mobile complaints rose for first time in a year while EE tops fixed line and broadband lists

  • Staff Reporter
  • 15 December 2015
  • Manufacturers, News, Operators, Retailers

Doro launching largest ever TV campaign

The adverts feature the manufacturer’s Liberto 820 Mini (pictured) and PhoneEasy ranges

  • Staff Reporter
  • 13 November 2015
  • News, Operators

Vodafone tops customer complaints in Ofcom quarterly report

EE and Talk Mobile also above industry average while Tesco Mobile was least complained about network for fourth consecutive quarter

  • Staff Reporter
  • 30 June 2015
  • News, Operators

EE finishes bottom in UK network recommendation survey

Tesco Mobile tops mobile sector on Satmetrix UK Net Promoter benchmark, with Vodafone last for internet

  • Staff Reporter
  • 22 April 2015
  • News, Unified Comms, Unified Comms

BT finishes bottom of broadband satisfaction survey

Survey from Which? reveals BT, Sky and TalkTalk all received a customer score of below half, with John Lewis Broadband top with 76 per cent 

  • Staff Reporter
  • 16 March 2015
  • News, Operators

Industry welcomes Ofcom’s strategic review announcement

Analysts Ovum claim that review into telecoms market could lead to deregulation as Sky calls for Openreach separation

  • Staff Reporter
  • 12 March 2015
  • News

Almost a third of UK broadband connections ‘superfast’

Ofcom research reveals 32 per cent of broadband speeds had headline speeds of up to 30Mbps or above, with average speeds reaching 22.8Mbps

  • Staff Reporter
  • 26 February 2015
  • News, Operators

Sky signs with O2 to become MVNO in 2016

Operator to provide broadcaster with wholesale access to 2G, 3G and 4G services, enabling Sky to provide customers with a quad-play offering

  • Staff Reporter
  • 29 January 2015
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