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Vodafone tops Ofcom list for most number of complaints from customers
EE and Sky received the least complaints among broadband providers
Ofcom to ban operators from selling ‘locked’ handsets
So far only O2, Three, Sky and Virgin choose to sell unlocked handsets
Ofcom challenges providers to protect out-of-contract customers
A number of UK providers have agreed to commitments protecting customers
Sky Mobile to launch 5G in November
The first MVNO to announce a 5G date
Ofcom: Broadband and landline customers will see automatic compensation
The new scheme could see customers benefit from £142m in payments, says Ofcom
iPhone Xs, Xs Max and Xr will be ranged by all major operators
New handsets announced today will be available on the swap plans
MVNOs carving out a niche for a larger share of the market
With the price of smartphones putting off potential buyers, MVNOs are a tempting offering
Vodafone customers are least happiest when it comes to customer service
Tesco and giffgaff customers most likely to recommend providers to friends while Vodafone and Virgin Media rank worst out of networks Customers are more likely to recommend Tesco Mobile and giffgaff to a friend, however people are less likely to recommend friends to join Vodafone or Virgin Mobile. Vodafone and Virgin Media performed particularly badly
Sky Mobile add WiFi calling to service
The feature is currently only available for Sony Xperia XZ1 customers
Vodafone tops Ofcom complaints report
The operator had received an average of 17 complaints per 100,000 customers between January and March this year