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HA1 1BQ
EE chief customer officer Jackie O’Leary leaves after five years
Chief of HR Francoise Clemes takes over role until a permanent replacement is found
Orange cancels couple’s shock £163,000 mobile bill
Case to be screened on BBC’s Watchdog programme tonight, detailing how Alan and Carolyn Mazkouri battled for months to get the mistaken debt cleared by the operator
Mystery Caller: contract price caps
Mystery Caller’s daughter has persuaded her she needs a smartphone at school. Will the networks be able to cap the contract price in case she exceeds her allowances?
Mainline launches BlackBerry Z10 promotion
Mobile phone distributor Mainline will award dealers who connect five BlackBerry Z10s with an £125 bonus
Mystery Caller: rugged handsets
Mystery Caller is looking for a rugged handset for her dad, who works as a builder. But can the smartphone-obsessed networks offer her anything that can withstand tough conditions?
EE cuts upfront cost of iPhone 5 on contract
The iPhone 5 16GB is on special offer with all three EE brands until the end of April
Decade of Three: the UK’s ugly duckling reaches 10
Three, the UK’s first 3G network, celebrates a decade in the mobile market this year. Samantha Tomaszczyk takes a look back at the operator’s metamorphosis from struggling fledgling to Ofcom exemplar in full flight
Cutting Room: Three no longer the runt of the litter
Following the celebration of its 10-year anniversary, Samantha Tomaszczyk argues Three has gone from a network with a number of teething problems to one that is now considered a major player in the market
Mystery Caller: spare handsets
Mystery Caller can’t live without her mobile – which is worrying as she has a habit of losing things. She wants a spare handset should anything happen to her main device
Re-Tales: deal makers (11/03/13)
A round-up of deals available from mobile retailers online and on the high street