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Ofcom will consider adapting its regulatory approach if changes are made to the market and will clearly set out how it has considered investment when making future policy decisions.
However TalkTalk ranked the worst for broadband and landline complaints
Broadband and mobile companies such as BT, O2 and Vodafone use the rate of inflation to set its price increases.
Bandwidth danger not applicable in the UK and Europe
Ofcom regularly make statutory requests for information from companies to protect customers
Tesco Mobile remains in top spot, this time alongside BT Mobile, Sky Mobile and EE
At least 110 customers were ‘slammed’ by the two firms according to Ofcom investigation
More than two million customers in line for £500 payout
The most common scams were via texts, with 16 to 34 year-olds targeted the most
More than two million BT customers could receive compensation of up to £500 if the claim is successful at court