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Ofcom can make recommendations to the government to change regulations and involve the Competition and Markets Authority (CMA) if the market isn’t working well
The regulations will be laid out alongside a draft code of practice providing guidance on how providers can comply with them
The cost of living crisis has meant many households have had to cut down on other essentials to pay for telecom services
The report shows the number of complaints made to Ofcom in the first quarter of 2022 per 100,000 customers
Ofcom rules in favour of protecting phone boxes in areas with bad signals
Carter is currently a non-executive director of FTSE 100 company United Utilities, but this will end in July
Over 2.3 million BT customer’s were allegedly overcharged by the telco
Meanwhile Tesco Mobile, EE and Sky Mobile among the best
However Virgin Media and Shell Energy among the most-complained about providers
Ex-Vodafone chief strategy officer Lloyd has specialist experience across the wireless and technology sectors spanning 20-years