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But the good news is the effect of turning off 2G and 3G will have a negligible effect on consumers
Telcos are no longer required to provide fax support to customer lines
Sylwia Kechiche, Principal Analyst at Ookla, discusses the topic of consolidation and how it may impact consumers if network convergence is carried out incorrectly
Businesses need to being adopting a proactive approach to customer service to better support and retain valuable customers, says Ben Booth, CEO of MaxContact
The new guidance aims to support innovation, investment and growth, by content providers, broadband and mobile companies
Shell Energy, BT Mobile and Virgin Mobile among the most complained about broadband and mobile providers
Virgin Media O2’s extended services to help struggling families doesn’t eat into mobile data allowances
Talks of consolidation has been rife within the telecoms industry ever since Virgin Media and O2 merged in 2021. Now it seems that mobile networks Three and Vodafone want to strike a deal, as well as some in the broadband space. Analysts in the industry share their thoughts…
Only half of telcos surveyed offer special tariffs for those who apply
Millions losing out telecoms discounts.