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Ofcom wants BT to give rivals access to “dark fibre” network
BT claims proposals over Openreach could stunt investment and cause further imbalance
Hoencamp: We need to do more on customer service
Vodafone UK was most complained about network in Q4 2014 but CEO said improving customer service is “key focus”
Vodafone most complained about network in Q4 2014
Ofcom received least complaints about Tesco Mobile as part of its quarterly figures, replacing Three
UK adults spending 20 hours a week online as tablet and smartphone adoption grows
Study shows online browsing has more than doubles in the UK in past decade, with four in ten using a tablet
BT urges caution over its £12.5bn acquisition of EE
Telecoms provider outlines additional risks that proposed purchase of mobile operator could create, warning there is no assurance the deal will be approved
New Ofcom CEO considers deregulation of telecoms market
Sharon White became CEO in December and said competition from US could lead to cuts in red tape
Ofcom: 4G meeting consumer expectations
Average 4G speeds in five cities tested by regulator were nearly three times quicker than 3G, with upload speeds eight times faster
Ofcom aims to reform porting in 2015/16 annual plan
Regulator prioritises interests of consumers and SMEs while budge falls 3.4% for financial year
Ofcom introduces BT price margin rule for fibre
New measure means BT must maintain sufficient margin between its wholesale and retail charges for superfast broadband
Ofcom hits BT with £800k fine over text-to-speech service
BT failed to hit deadline for improved text-to-voice service for customers with hearing or speech impairments