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BT willing to give Openreach more autonomy
Outgoing chairman Sir Mike Rake said telecoms giant may set up separate board ahead of Ofcom decision on future of infrastructure division
Vodafone first UK operator to use Cisco SON technology to give customers ‘superior voice quality’
The operator claims the technology will give all its customers ‘superior voice quality’
Vodafone still the most complained about mobile operator
Network received 29 complaints per 100,000 customers in Q1 – more than its six rivals put together
Vodafone investing £15m to improve its customer service
Operator adds 600 new customer service advisors and 72,000 extra hours of training
Vodafone facing fine after Ofcom complaints verdict
Regulator found reasonable grounds to believe Vodafone had breached rules following investigation into customer complaints handling
Three CEO Dyson urges Ofcom to limit BT in next spectrum auction
He claims BT is in a position that could “make life difficult” for other operators.
EE trumps competition in Ofcom performance tests
The regulator tested mobile broadband speeds in London across five days throughout March
Ofcom launches nuisance call blocker for mobile
Regulator has partnered with Telephone Preference Services to help mobile users opt out of unsolicited sales and marketing calls
Industry hails government pledge on Digital Economy Bill
The Queen set out Government plans to reduce costs of new masts and introduce Broadband Universal Service Obligation
Vodafone opens door to mid-contract price increases after T&Cs overhaul
Operator confirms end of ‘Fixed Price Promise’ for new and existing customers