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The operator claims the technology will give all its customers ‘superior voice quality’
Network received 29 complaints per 100,000 customers in Q1 – more than its six rivals put together
Operator adds 600 new customer service advisors and 72,000 extra hours of training
Regulator found reasonable grounds to believe Vodafone had breached rules following investigation into customer complaints handling
He claims BT is in a position that could “make life difficult” for other operators.
The regulator tested mobile broadband speeds in London across five days throughout March
Regulator has partnered with Telephone Preference Services to help mobile users opt out of unsolicited sales and marketing calls
The Queen set out Government plans to reduce costs of new masts and introduce Broadband Universal Service Obligation
Operator confirms end of ‘Fixed Price Promise’ for new and existing customers
Following the collapse of the multi-billion pound sale, James Pearce looks what it means for the mobile operators and the rest of the space