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Mobile connections topped 90m for first time in 2015

Figures from Ofcom show mobile subscriptions grew by 1.6m to 91.5m, with almost half using 4G

  • Staff Reporter
  • 4 August 2016
  • MVNOs, News, Operators

Ofcom unveils proposals to address “double payments” for mobile switchers

Regulator also revealed plans to tackle switching in fixed line and broadband markets

  • Staff Reporter
  • 29 July 2016
  • News, Unified Comms, Unified Comms

Broadband providers launch “Fix Britain’s Internet” campaign

TalkTalk, Sky, Vodafone and FCS encourage UK businesses to give their views on Openreach during 10-week consultation

  • Staff Reporter
  • 27 July 2016
  • News, Unified Comms

BT rivals slam Ofcom’s Openreach reforms

TalkTalk CEO Harding says full separation would be more effective, while Three slams regulator’s “failure to stand up to BT”

  • Staff Reporter
  • 26 July 2016
  • News, Unified Comms

Openreach to become legally separate from BT

Ofcom opts not to force BT to sell off infrastructure arm, but proposes “major reforms” on telecoms giant

  • Staff Reporter
  • 26 July 2016
  • News, Unified Comms

EE vows investment as Ofcom again receives most complaints about its broadband service

Operator says customers will see improvements as it tops broadband complaints rankings for eighth straight quarter

  • Staff Reporter
  • 25 July 2016
  • News, Unified Comms, Unified Comms, Unified Comms

BT willing to give Openreach more autonomy

Outgoing chairman Sir Mike Rake said telecoms giant may set up separate board ahead of Ofcom decision on future of infrastructure division

  • Staff Reporter
  • 25 July 2016
  • News, Operators

Vodafone first UK operator to use Cisco SON technology to give customers ‘superior voice quality’

The operator claims the technology will give all its customers ‘superior voice quality’

  • Staff Reporter
  • 20 July 2016
  • News, Operators

Vodafone still the most complained about mobile operator

Network received 29 complaints per 100,000 customers in Q1 – more than its six rivals put together

  • Staff Reporter
  • 8 July 2016
  • News, Operators

Vodafone investing £15m to improve its customer service

Operator adds 600 new customer service advisors and 72,000 extra hours of training

  • Staff Reporter
  • 27 June 2016
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