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Ofcom fines Vodafone £4.6m for consumer protection breach

The fines are the result of two separate investigations launched by Ofcom in June last year

  • Staff Reporter
  • 26 October 2016
  • Dealers, News

True Telecom under Ofcom investigation

The regulatory body is investigating accusations surrounding contract renewal and cancellation rights

  • Staff Reporter
  • 25 October 2016
  • News, Operators

Three warns prices will rise in UK if spectrum isn’t capped

Operator says Ofcom must make the right decision in the interests of consumers and competition

  • Staff Reporter
  • 6 October 2016
  • News, Operators

Telecoms firms send Ofcom letter asking for 30pc spectrum cap

Three, TalkTalk, CityFibre, Relish and Federation of Communication Services call regulator’s CEO to correct what it claims is an imbalance of the mobile airwaves

  • Staff Reporter
  • 4 October 2016
  • Distributors, News, Unified Comms

Daisy Group and BT to promise more accurate broadband speeds under new Ofcom code

Virgin Media, TalkTalk and KCOM have also signed up to the new code

  • Staff Reporter
  • 30 September 2016
  • News, Operators

Vodafone most complained about operator for seventh consecutive quarter

Vodafone has yet again taken the crown of the most complained about mobile operator for the seventh consecutive quarter. Ofcom published its most recent ‘Telecoms and Pay TV Complaints’ report today (September 28) for the three months between April and June this year. It revealed that Vodafone had received 23 complaints per 100,000 customers. Despite

  • Staff Reporter
  • 28 September 2016
  • News, Operators

Vodafone pledges ‘most accurate’ broadband speeds for customers

The operator made the promise after signing to Ofcom’s voluntary code of practice

  • Staff Reporter
  • 27 September 2016
  • News, Operators

Three boss Dyson demands regulation rethink on spectrum allocation

Dyson says caps on spectrum actions must be introduced after accusing rivals of stockpiling

  • Staff Reporter
  • 19 September 2016
  • News, Unified Comms

Vodafone praised for new integrated broadband price structure

Mobile operator claims it can save customers £300 and is first to fall in line with forthcoming Ofcom and ASA rules

  • Staff Reporter
  • 22 August 2016
  • News, Operators

Vodafone UK abolishes home broadband line rental charges

Operator claims removal will see customers buying its high-end package save over £300 compared to similar offerings from Sky and BT

  • Staff Reporter
  • 9 August 2016
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