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Providers would have to make cash payments or add a credit to a bill for slow repairs, missed deadlines and appointments
Telecoms provider continued charging for landline and broadband services, totalling more than £500,000
32,000 employees will crossover to Openreach in the separation from BT
Roles will be spread across several contact centres over the next two years as part of a multi-billion pound investment
UK CEO discusses how it can overcome barriers in the operator segment and what the future holds
Plans are set to reduce by at least £5 per month after Ofcom have reviewed how the market is working for customers who only buy a landline service from a provider.
The petition calling on Ofcom to cap spectrum auctions gained support from Government and the public.
Cable.co.uk have found that UK households could save an average £322 each by changing their Broadband provider. The Ofcom-accredited comparison site also revealed that 42 per cent of the 2,000 broadband customers in the UK that were interviewed had never changed their broadband provider. Around 1,000 of the people interviewed hadn’t changed in the last
The campaign launched in November last year asking for Ofcom to cap the amount of spectrum any operator can hold at 30 per cent
It received 18 complaints per 100,000 for the three months between July and September