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Ofcom proposes ‘text-to-switch’ mobile provider plan
Customers will be able to drop a mobile provider by simply sending a text message
BT revenue tops £24 billion in 2016
The telecoms giant is also cutting 4,000 jobs
Which?: 4G connection varies wildly across UK
Which? and OpenSignal found that Middlesbrough is the best city for 4G, accessible 83 per cent of the time
Ofcom forces Openreach to lower broadband wholesale prices
Regulator hopes to protect customers from fibre broadband prices
Ofcom lays out fairer broadband plan to Openreach
Finalised rules will take effect on April 1, 2018
Ofcom tells industry to “up its game” on customer service
Tesco Mobile customers had the highest levels of satisfaction compared to the mobile sector as a whole (96 per cent)
Ofcom forces Openreach to lower broadband wholesale prices
The proposed rules will have prices slashed every year until 2020/21
Vodafone tops Ofcom complaints list
Tesco Mobile recorded the least complaints well below the industry average
Three chief Dyson blasts BT over spectrum campaign criticisms
BT Consumer CEO John Petter said Three’s ‘Make The Air fair’ campaign had been for its own benefit
BT fined record £42 million by Ofcom
The fine follows an investigation by Ofcom into BT’s infrastructure arm Openreach