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Vodafone tops Ofcom complaints report
The operator had received an average of 17 complaints per 100,000 customers between January and March this year
Three fined £1.9m by Ofcom for emergency call failure
Ofcom claimed a weakness in Three’s network could have had a potentially serious impact on public health and safety
Three hits out at regulator over text-to-switch report
Ofcom’s decision to move towards gaining provider led switching criticised
Ofcom proposes ‘text-to-switch’ mobile provider plan
Customers will be able to drop a mobile provider by simply sending a text message
BT revenue tops £24 billion in 2016
The telecoms giant is also cutting 4,000 jobs
Which?: 4G connection varies wildly across UK
Which? and OpenSignal found that Middlesbrough is the best city for 4G, accessible 83 per cent of the time
Ofcom forces Openreach to lower broadband wholesale prices
Regulator hopes to protect customers from fibre broadband prices
Ofcom lays out fairer broadband plan to Openreach
Finalised rules will take effect on April 1, 2018
Ofcom tells industry to “up its game” on customer service
Tesco Mobile customers had the highest levels of satisfaction compared to the mobile sector as a whole (96 per cent)
Ofcom forces Openreach to lower broadband wholesale prices
The proposed rules will have prices slashed every year until 2020/21