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O2, Sky Mobile and Three generated the highest levels of customer complaints in the pay-monthly mobile sector in Q3 2025, according to new figures from Ofcom. EE, Tesco Mobile, Vodafone UK and iD Mobile were among the least complained-about operators while a year-on-year comparison shows complaint volumes across all…
Ofcom has criticised O2 for imposing mid-contract price rises warning the move undermines new rules designed to protect consumers from unpredictable bill increases.
O2 has strengthened its Pay Monthly Plus and Ultimate Plans with enhanced data flexibility and customer rewards.
O2 has upgraded 5G connectivity at Wembley Stadium in preparation for the FA Cup Final shows by Oasis and Dua Lipa expected to attract more than 2.5 million visitors.
EE has emerged as the dominant network in key areas of mobile connectivity, according to an analysis by nPerf. The analysis is based on 91,281 tests conducted by users under real-world conditions using the nPerf application, available on both Android and iOS. EE achieved the highest nPerf Score in categories such as latency, video streaming,
Administrators launch battle to slash networks’ lEGAL COSTS The administrators of Phones4U face a staggering legal bill of £77.2 million from the networks they sued in addition to their own costs of around £29 million. This arises from Phones4U’s unsuccessful four-month trial during its administration, where they claimed all the mobile networks colluded to push
Three delivered the fastest 5G internet speeds over the last year according to nearly 100,000 real word tests carried out by users of the nPerf mobile application.
Vodafone, Three and BT have accused Virgin Media O2 of confusing customers with “misleading and incorrect information and chasing publicity with sensationalist headlines”.
Three takes second place with perks worth over 60 per cent lower than O2.
Mobile traffic was up 36 per cent year-on-year