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Ofcom proposing compensation measures for landline and broadband customers

Providers would have to make cash payments or add a credit to a bill for slow repairs, missed deadlines and appointments

  • Staff Reporter
  • 24 March 2017
  • News, Unified Comms

Ofcom fines Plusnet £880,000 for billing more than 1,000 former customers

Telecoms provider continued charging for landline and broadband services, totalling more than £500,000

  • Staff Reporter
  • 22 March 2017
  • News, Operators

Ofcom fines Vodafone £4.6m for consumer protection breach

The fines are the result of two separate investigations launched by Ofcom in June last year

  • Staff Reporter
  • 26 October 2016
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